Settings and activity
18 results found
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5 votesJoel shared this idea ·
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1 voteJoel shared this idea ·
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1 voteJoel shared this idea ·
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17 votesJoel shared this idea ·
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187 votes
An error occurred while saving the comment Joel commentedWould like to have a remote access feature in RingCentral Video (RCV). Don't have way to get the standalone RingCentral Meetings app. We badly need the remote access.
An error occurred while saving the comment Joel commentedWe would like to have a remote access in RingCentral Video
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471 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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91 votes
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643 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
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157 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHello all, wanted to share this video with you, to see if it matches your needs!It’s only a minute long, but note that there is no audio. In this video, a call queue member “SZ” receives and answers a call from the Test 1 call queue.After about 10-15 seconds, you’ll see a call pop-up in the Call Queue Pickup section of the HUD. This is a 2nd call that “SZ” then answers from Test 1 call queue, which puts the first call on hold.If this meets your needs, please let us know. We have also included the KB article.https://www.loom.com/share/59599e5b02a14bb6a84fcf02560a2c68 https://support.ringcentral.com/article-v2/Set-up-Call-Queue-Pickup-Group.html?brand=RC_US&product=RingCentral_MVP&language=en_US
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5 votes
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11 votes
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75 votes
An error occurred while saving the comment Joel commentedWould like to bring the feature back to receive calls, text messages, faxes on Apple Watch.
calls connect to another IVR after hearing the IVR greeting without pressing any option