Settings and activity

15 results found

1. Add Names Against Caller ID Options

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Apr 23, 2025

2. Option to Add on the Authorized/Permitted Email Just the Email Domain Aside from Actual Individual Email Address

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   New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Apr 11, 2025

3. Call Park Notification Control in the RingCentral Desktop App

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   118 votes

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   Under Review  ·  41 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Mar 12, 2025

4. Increase Retention Period for Sent Faxes

   113 votes

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   Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Dec 4, 2024

5. Feature Summary: Request to enable dialing of the 211 code for users in the United States and Canada, supporting access to community informa

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   New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Nov 20, 2024

6. Disable "AI is taking notes" when on call

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   37 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Hi everyone, you are now able to customize the announcement played during the call. Learn where in the Admin portal to update here.

   
   

   While not the ability to completely turn off the announcement, this customization allows for different companies to take into account their unique compliance needs. If a disclosure is not needed, a silent recording could be uploaded as a workaround.

   
   

   Thank you!

   Jaquiline supported this idea  ·  Nov 19, 2024

7. Disable user's delete SMS history button/icon

   15 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Nov 13, 2024

8. Restore deleted text messages

   73 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  Nov 13, 2024

9. CNAM for a mobile carrier

   86 votes

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   Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Jaquiline supported this idea  ·  May 24, 2024

10. When All Members Are Unavailable Routing Options

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jaquiline supported this idea  ·  May 21, 2024

11. Force call type/outcome for logged calls | RingCentral for Hubspot

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    1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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    Jaquiline supported this idea  ·  Apr 2, 2024

12. Have the option to mute/silence individual contact

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Jaquiline shared this idea  ·  Dec 7, 2023

13. After Hour Rule for Fax

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Jaquiline shared this idea  ·  Dec 15, 2023

14. Audio Notification and Desktop Notification in MS Teams systray for SMS

    2 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Jaquiline shared this idea  ·  Dec 15, 2023

15. fax recipient during business and after hours

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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