Settings and activity

182 results found

1. Ability for super admin to turn off settings on the RingCentral phone app., especially turning off the ads Ringcentral phone product alerts

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jul 12, 2024

2. ability to turn off incoming fax

   12 votes

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   1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jul 12, 2024

3. New RingCentral - no date stamp for text messages from the day of

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   114 votes

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   7 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

   Please ensure that you are on the latest version of the app. Thank you!

   Aliyah supported this idea  ·  Jun 27, 2024

4. Disable internal calls for some users

   12 votes

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   Needs More Information  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 27, 2024

5. m trying to backup my chat from ringcentral application,the file which I'm getting in json format.so i can't read those chats in json fo...

   5 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

6. Messaging data export in a more legible format

   32 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

7. Allow the ability to view messages when deleted

   6 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

8. Retrieve deleted conversations

   43 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 19, 2024

9. Options: Retrieve deleted message from RingCentral App

   20 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Aliyah supported this idea  ·  Jun 18, 2024

10. analytics retention policy

    68 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 13, 2024

11. Analytics regarding Text Messaging/SMS

    328 votes

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    44 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminGurpreet (Principal Product Manager, Platform, RingCentral) responded

    SMS Adoption and Usage analytics are now available in Adoption and Usage portal as a new tab since May 2026.

    SMS in Business Analytics with more advanced KPIs is coming by end of Q3, 2026

    Aliyah supported this idea  ·  Jun 12, 2024

12. Admin Control for All Users for Pop-out Dial Pad

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  Jun 7, 2024

13. Enable syncing of contact/address book across all users

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    128 votes

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    28 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Learn more about managing the shared directory of external contacts here!

    Aliyah supported this idea  ·  May 31, 2024

14. View/Access SMS of all other user extension using admin portal

    33 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 24, 2024

15. Forward calls from Shared Line to RC app, as is already working for desktop phones

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

16. Add Shared Lines Functionality to the Desktop App

    4 votes

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    0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

17. Migrate Data From One Extension To Another.

    8 votes

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    0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

18. Use headset control buttons to answer, end, and mute phone calls

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 23, 2024

19. Voicemail Setting Permission for custom role

    36 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 16, 2024

20. Improved Bluetooth headset compatibility

    10 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Aliyah supported this idea  ·  May 14, 2024