Settings and activity

150 results found

1. Allow customization for ACR announcement per user extension

   4 votes

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz shared this idea  ·  Apr 10, 2024

2. Request additional Call Recording Announcements

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Apr 10, 2024

3. Add Presence Feature for Common Area Phones

   7 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz shared this idea  ·  Apr 8, 2024

4. Allow comma symbol to be used as pauses for contact numbers when importing contacts via .csv file

   3 votes

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   1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz shared this idea  ·  Apr 5, 2024

5. SMS usage of main RC number to be available for all users

   65 votes

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   Future Consideration  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Apr 1, 2024

6. Separate Outbound Calling Announcement

   22 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Apr 1, 2024

7. SIP Deskphone for Elevator/Door System

   13 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 27, 2024

8. Call forwarding - Differentiate external/internal calls for forwarding

   17 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 20, 2024

9. Add a KPI on Analytics to have a Disconnect Initiator

   9 votes

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   Under Review  ·  4 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Aliyah Vincecruz supported this idea  ·  Mar 12, 2024

10. whitelist inbound calls

    5 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024

11. Add option to automatically delete Voicemails once the user has been emailed a notification regarding the email

    23 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024

12. Shared SMS were multiple users can receive and send SMS on specific number

    1,351 votes

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    313 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

    This Beta has been closed, if you've been selected for the Beta, our product team will be reaching out! We will keep you posted if you were not contacted for Beta in November.

    
    

    Thank you!

    Aliyah Vincecruz supported this idea  ·  Mar 7, 2024

13. Increase Retention Period for Sent Faxes

    113 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 6, 2024

14. Salesforce Integration - Log Call Recording from RC as a File

    1 vote

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz shared this idea  ·  Nov 18, 2022

15. Have the ability to restrict an extension from adding another extension in HUD in RC App.

    1 vote

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    Under Review  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  Dec 6, 2022

16. Extend the number of characters/email address that can be added on the email field under notification settings.

    3 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz shared this idea  ·  Dec 14, 2022

17. Bulk Update for Emergency Response Locations

    4 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  Mar 30, 2023

18. Ability to customize password for Poly phones without reverting it to the default.

    10 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  Mar 30, 2023

19. SMS Usage Counter

    18 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
    Aliyah Vincecruz shared this idea  ·  Apr 4, 2023

20. Better integrate the floating window when presenting

    3 votes

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    Under Review  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Aliyah Vincecruz supported this idea  ·  Mar 8, 2024
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    Aliyah Vincecruz commented  ·  Apr 11, 2023  ·  Edit…  ·  Delete…

    Customer would like to get rid of the floating icon while he is screensharing because it is blocking his view.

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