Settings and activity
52 results found
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62 votesBerganKDV supported this idea ·
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6 votesBerganKDV shared this idea ·
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1 voteBerganKDV shared this idea ·
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27 votes
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7 votes
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29 votes
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19 votes
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13 votes
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88 votes
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48 votes
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469 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This is now live! Learn more about this new feature here: RingEX Call Answered Elsewhere status
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37 votesBerganKDV supported this idea ·
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13 votes
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2 votes
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6 votes
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203 votesImplemented · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded
This is now live! Learn more about this feature here.
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150 votesNeeds More Information · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedHello everyone, this has been implemented in 22.3.1. This version of the app was rolled out to all accounts over 8/25-8/31. No additional action is required to initiate the feature on the app, please confirm you are on at least 22.3.1. This feature allows for caller ID to transfer in these scenarios. Warm/Consultative Transfer: - Incoming call from PSTN/RC # to RingCentral and transferred to RC number Blind Transfer: - Incoming call from PSTN/RC # to RingCentral and transferred to RC number - Incoming call from PSTN/RC # to RingCentral and transferred to RC voicemail The feature requires the following endpoints to work successfully. This applies to both the user invoking the transfer as well as the user who is the destination of the transfer.Desk phones: Any Poly, Avaya or Unify models. RingCentral App: Version 21.4.30 or laterRingCentral Mobile App: Version 22.1.10 or laterRingCentral Phone App: Version 22.2 or later…BerganKDV supported this idea ·
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118 votes
GA in 2H 2023.
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171 votes
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92 votesPlanned · AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) respondedCurrently, as the host of a conference call you are able to remove participants from the call. The functionality to remove yourself as the host from the call and the call still remain active is being developed. Planned release Q2 2024.