Settings and activity

246 results found

1. When all Call Queue members are on DND status, calls should go straight to Voicemail

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   New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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2. Import and Sync Contacts from an External Directory to the Admin Portal

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Bianca Serrano shared this idea  ·  Mar 9, 2026

3. Customize data retention

   74 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Feb 16, 2026

4. Renaming an existing Group SMS

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   New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Feb 11, 2026

5. Emergency Calling Notification

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Feb 10, 2026

6. Number of calls forwarded KPI in Analytics

   6 votes

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   Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Feb 9, 2026

7. Show Dialed Number instead of Caller ID on VM Notification.

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jan 8, 2026

8. Caller ID for Call Queue Pick up members

   4 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jan 8, 2026

9. Ability to group and sort HUD contacts

   22 votes

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   4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Bianca Serrano supported this idea  ·  Jan 2, 2026

10. dials out to multiple phone numbers at one time.

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 19, 2025

11. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    152 votes

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    Under Review  ·  34 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 19, 2025

12. Automatically share meeting recording with all participants invited

    14 votes

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    Under Review  ·  3 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 15, 2025

13. Remove background noise for calls connected to AI Receptionist

    11 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 12, 2025

14. Disallow callers from setting Voicemail to Private

    35 votes

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    New  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 10, 2025

15. Manager Access to Automatic Call Notes (AI Transcript) for Other Users

    38 votes

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    New  ·  5 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Dec 8, 2025

16. Integrate both RingCX and RingEX in Salesforce

    7 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Nov 18, 2025

17. Enable Group SMS/MMS Support for Phone Numbers Using Sinch

    29 votes

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    New  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Nov 13, 2025

18. Enable live transcription for a specific extension/number during meetings, even if they are not the host or moderator.

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Nov 3, 2025

19. for operator extension to use main number for sms and to keep it that way whenver sending sms

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Oct 22, 2025

20. Keep SMS history indefinitely

    10 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Bianca Serrano supported this idea  ·  Sep 18, 2025