Settings and activity

130 results found

1. TCR/SMS Campaign Registration | Email Domain

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Sep 5, 2025

2. Attach sent fax to transmission results

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Sep 5, 2025

3. Enable AI transcription on Desk phone

   254 votes

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   Planned  ·  70 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Sep 3, 2025

4. Call Routing Map Diagram

   4 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 29, 2025

5. AI notes recovery

   5 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 28, 2025

6. Allow customer to filter out Missed Call in the Call Logs or Analytics

   17 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 28, 2025

7. Separate Filter in Performance Report for Internal outbound call and External outbound calls

   11 votes

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   1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 27, 2025

8. Call queue member forwarding

   9 votes

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   New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 22, 2025

9. Include contents of SMS/MMS on the Logs

   151 votes

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   Under Review  ·  21 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Aug 20, 2025

10. Emergency External number

    2 votes

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    New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Aug 13, 2025

11. Download Teams messages, including all reactions, images, files, and other documents shared within those messages.

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson shared this idea  ·  Aug 13, 2025

12. AUTOMATICALLY SHARE NEW CONTACTS WITH TEAM

    57 votes

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    Planned  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jul 30, 2025

13. Block all External Incoming Calls

    16 votes

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    New  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jul 7, 2025

14. 2 factor authentication whatsapp

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    13 votes

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    New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jul 2, 2025

15. Main number will received a call and voicemail without using the direct extension

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jun 17, 2025

16. Mass calling

    6 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jun 16, 2025

17. Multiple extension will receive the message once they send a text message on the main company number

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jun 4, 2025

18. Allow multiple people to call monitor at the same time

    67 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jun 2, 2025

19. Can answer call while on an active call on mobile number and have option to answer incoming call on RC mobile app using mobile data conn...

    30 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  May 27, 2025

20. Emergency Setup for Outages

    18 votes

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    New  ·  2 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  May 19, 2025