Settings and activity

152 results found

1. Ability to Route the Call Back to User Ext Voicemail from IVR Menu

   3 votes

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   Lizzie Tecson supported this idea  ·  Mar 10, 2026

2. The ability to schedule DND

   6 votes

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   New  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Feb 12, 2026

3. Multiple extension will receive the message once they send a text message on the main company number

   9 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Feb 5, 2026

4. Customizable Waiting Room in RingCentral Video

   9 votes

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   Under Review  ·  1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Feb 4, 2026

5. Video presentation while waiting for meeting approval

   2 votes

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Feb 4, 2026

6. Option to add External Number into the Call Queues (Group) as Primary Members

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jan 28, 2026

7. Report for the missed calls that were already called back

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jan 23, 2026

8. Need SMS 2 Factor Authentication Capabilities

   30 votes

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   Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jan 22, 2026

9. Ability to identify if the SPAM caller is our client or a spammer

   3 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie Tecson supported this idea  ·  Jan 20, 2026

10. Forward SMS to External Phone Number

    19 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Jan 19, 2026

11. Roles & Permissions that allow access to call recordings for a specific extension only.

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 29, 2025

12. Allow more than 10 people on a group SMS

    70 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 23, 2025

13. Assign 2 desk phones with 1 line

    41 votes

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    New  ·  12 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 22, 2025

14. RingCentral Sync with Salesforce Contacts

    36 votes

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    Under Review  ·  7 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 18, 2025

15. Pause/Mute Recording Option for Internal Calls

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 17, 2025

16. Verizon Wireless SMS text notification XXXXXXXXXX@vtext.com

    22 votes

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    New  ·  5 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Dec 2, 2025

17. customized the ringtone on the apps for specific caller

    6 votes

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    Planned  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Nov 7, 2025

18. Different Ringtones for Extensions and Numbers

    28 votes

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    Planned  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Nov 7, 2025

19. Multiple Ringtones for internal/external calls

    20 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Nov 7, 2025

20. Outbound Caller ID Name (CNAM) for US Toll-Free Numbers

    75 votes

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    New  ·  10 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Lizzie Tecson supported this idea  ·  Oct 24, 2025