Settings and activity

130 results found

1. Caller ID for every extension

   87 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 7, 2024

2. Added ring on IVR menu greetings

   12 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 4, 2024

3. Analytics should not states calls are missed when it was answered

   6 votes

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   Needs More Information  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

4. Allow all users to use texting system with the company phone number

   26 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

5. Email correspondence within a case should be visible in the support site case information

   19 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  Jun 3, 2024

6. When the main company number was dialed it will ring first before the company greeting will be played.

   9 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  May 29, 2024

7. User Role Permission: Access to User List only

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  May 29, 2024

8. Capability of the User to use Multiple Site Caller ID

   33 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  May 21, 2024

9. Caller ID name should be visible for Toll Free

   141 votes

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   Future Consideration  ·  29 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Lizzie supported this idea  ·  May 21, 2024

10. CNAM for a mobile carrier

    91 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

11. Option to file carrier ticket for outbound CNAM complaints

    35 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 21, 2024

12. Enable recording disclaimer in RCV

    11 votes

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    Under Review  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 10, 2024

13. Incoming Call Announcement - Press 1 - Disable for Queues

    71 votes

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    Under Review  ·  14 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2024

14. Make call queue faxes accessible in the RC app

    25 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  May 8, 2024

15. Receive OTP from websites

    209 votes

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    Under Review  ·  46 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Lizzie commented  ·  Apr 29, 2024  ·  Edit…  ·  Delete…

    They wanted to use their RingCentral number to receive an OTP for Telegram activation.

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    Lizzie supported this idea  ·  Apr 29, 2024

16. Assign CNAM to individual users direct numbers via Admin Portal

    49 votes

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    5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminCrystal Fabroa (Social Media Specialist, RingCentral) responded

    Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.

    Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.

    Lizzie supported this idea  ·  Apr 24, 2024

17. Export Company Contacts

    19 votes

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    4 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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    Lizzie shared this idea  ·  Apr 22, 2024

18. Export contact list

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Apr 22, 2024

19. Ringcentral Caller ID Name or Number should reflect to Mobile Numbers

    24 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Apr 22, 2024

20. robo calls call routing

    9 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Lizzie supported this idea  ·  Apr 10, 2024