Settings and activity
120 results found
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35 votes
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65 votes
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25 votes
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195 votes
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49 votes
Thanks for sharing this idea! We’re happy to let you know that this feature is now available — you can now set a Caller ID name (CNAM) for an individual phone number directly from the Admin Portal.
Learn more about how to set it up here: Setting a Caller ID name for an individual phone number.
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18 votes
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5 votes
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24 votes
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9 votes
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2 votes
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1 vote
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1 vote
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225 votes
The Position in Queue, Estimated Wait Time, and Callback features are now available — helping reduce missed calls and improving customer experience by allowing callers to press 1 for a callback while keeping their place in line. 🙌
This feature is enabled for Ultra and Ultimate packages across all RC and Partner brands.
Learn more here:
Managing greetings, wait messages, and music settings for call queues.
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3 votes
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42 votes
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86 votes
They wanted to use their RingCentral number to receive an OTP for Telegram activation.