← RingCentral Ideas

Settings and activity

60 results found

  1. Company Fax Number option to enable and disable

    13 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  2. Ability to remove the deleted users from the performance report

    26 votes
    Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  3. Allow multiple supervisors to monitor a call simultaneously

    50 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  4. Missed call % factoring in calls even when on DND, would like that to be taken out of consideration on Performance Reports

    8 votes
    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  5. Call Waiting Control / Busy Treatment Options

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Marc shared this idea  · 

  6. Call Waiting Control / Busy Treatment Options

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Marc shared this idea  · 

  7. RC Phone (Softphone/Standalone App) as one of the choices for the Change Phone option.

    1 vote
    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Marc shared this idea  · 

  8. Create reports for number calls transferred from call queue to another call queue

    3 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  9. Auto Assign New Users to HUD

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  10. SMS Feature Integrated to Salesforce

    4 votes
    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Admin →
    How important is this to you?
    Marc shared this idea  · 

  11. Specific Future Dated Scheduled Reports Option

    3 votes
    New  ·  0 comments  ·  Analytics & Reporting » Subscriptions  ·  Admin →
    How important is this to you?
    Marc shared this idea  · 

  12. SMS Auto-Forwarding

    86 votes
    Under Review  ·  24 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  13. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    131 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  14. Call Queue Wait Settings: Maximum caller wait time in queue: Add an Option to Disconnect

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  15. UK Mobile Numbers as a Substitute Caller ID

    14 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  16. Block outbound calls by number for specific users

    29 votes
    Under Review  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  17. Lock User Settings

    5 votes
    0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  18. Automatic Feature for Enabling Automatic Call Recording for Users

    7 votes
    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  19. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    61 votes
    Under Review  ·  13 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 

  20. caller ID for local numbers

    4 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Marc supported this idea  · 
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