Settings and activity

81 results found

1. RingCentral for Hubspot (Chrome extension): Transfer live call to RingCentral Co-worker (warm, blind, to VM)

   7 votes

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   2 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminByrne (Group PM, RingCentral) responded

   So this is a little tricky to answer. The idea is specifically for our Hubspot Chrome extension, which we are in the long process of retiring. But it has been replaced by a much more modern and all together better integration: our new Hubspot native integration. This new integration does support call transfers.

2. RingCentral for Hubspot (Chrome extension): Match call to existing Hubspot record when NOT in e.164 format

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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3. Hubspot Extension - Edit Ringtone & Ringtone Volume

   18 votes

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   3 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminGeorge (Product Manager - Analytics, RingCentral) responded

   This feature has now been released. Users can feel free to adjust their volume and ringtone options in the integration!

   
   

4. Allow multiple supervisors to monitor a call simultaneously

   53 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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5. Ability to invite participants to active RCV session via SMS

   11 votes

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   Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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6. Teams 2.0 dialler option for CRM integrations

   5 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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7. Text to Speech for voice mail greeting

   26 votes

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   Future Consideration  ·  3 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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8. Disposition Shared VM inbox and notify when others have listen to VM

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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9. Add an unread Inbox notification counter to the MS Teams Embedded Dialer main icon in Teams

   3 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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10. Separate Directories in Multi-Site Environment

    56 votes

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    Future Consideration  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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11. Enable/Disable OnDemand Call Recording by user (not system wide)

    74 votes

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    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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12. Zero Destination for Physical Phones without Custom Config

    10 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Developer Console  ·  Delete…  ·  Admin →
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13. Messaging interconnection between MS teams and MVP

    6 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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14. Allow dialing 811 numbers in the US and Canada

    35 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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15. International calls report

    26 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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16. 911 phone location down to the specific desk/office

    10 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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17. Company name in App - Multi-site

    22 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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18. Call Queue status as a Banner similar to DND

    21 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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19. Callback in Queue Recorded Caller Message

    14 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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20. H.264 Support for CCX Phones

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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