Settings and activity
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Leigh
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An error occurred while saving the comment Leigh
commented
We propose enhancing RingCentral's accessibility for users with hearing impairments by ensuring compatibility with a wide range of hearing aids, integrating telecoil support, providing visual feedback and alerts, offering captioning and transcription services, and allowing customization of accessibility settings. These improvements will not only meet compliance standards but also enhance user satisfaction and inclusivity. Thorough user testing and collaboration with accessibility experts will ensure effective implementation, making RingCentral a leader in accessible communication solutions.
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5 votesLeigh
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3 votes
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503 votesPlanned ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Update March 2024: This feature has been delayed. Current estimated timeline is Q4 2024.
Planned for Q2 2024.
Enable display of label names for individual numbers in the "My Caller ID" dropdown list associated with Call Queue extensions.
Currently, the Call Queue (CQ) name appears in the "My Caller ID" dropdown instead of specific label names assigned to individual numbers. This is because numbers are directly assigned to the Call Queue extension. Displaying label names would enhance user experience and clarity, especially for identifying incoming calls.