Settings and activity

66 results found

1. Separate window pop-up

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Sep 18, 2024

2. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

   15 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Sep 10, 2024

3. To able to use Restricted global emergency and special service numbers as Ext. Number

   9 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Sep 5, 2024

4. Call forwarding in RingCentral for Outlook

   6 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 29, 2024

5. Analytics: Ability to generate how many calls were forwarded from a queue

   4 votes

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   0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 15, 2024

6. Presence indicator on RingCentral app for desktop SMS part.

   4 votes

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   0 comments  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 15, 2024

7. Abandoned Call Tracking Feature

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   67 votes

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   11 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 15, 2024

8. Customized shared/global calendar from Ring Central Deskphone

   3 votes

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   0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 15, 2024

9. analytics retention policy

   68 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Leigh supported this idea  ·  Aug 15, 2024

10. Allowing the Blacklisted number to have more detailed error messages on Call Log

    4 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

11. Automatic RingCentral Video Transcription and Recording

    24 votes

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    6 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    When automatic recording is enabled, the AI Meeting Experience also generates a transcription of the meeting. Both have been available for several years (transcription since 2022), and an IT admin can enable them in the Admin Portal. See Configuring company meeting settings.

    
    

    Leigh supported this idea  ·  Aug 15, 2024

12. Add ability to pull call waiting in queue

    22 votes

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    Under Review  ·  1 comment  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

13. Synchronization of External Shared Contacts in RingCentral Mobile App

    9 votes

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    0 comments  ·  Events & Video » Accessibility  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

14. Block Calls

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

15. Ability to pop-out embbeded dialer on MS teams

    2 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

16. A feature to minimize silence gaps when callers don't take action during IVR greeting, before the greeting repeats."

    2 votes

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    0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

17. Ability to see user idle time in the HUD

    3 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

18. Ability to modify the default inbound fax address from a phone number to a single, easy-to-verify address.

    4 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 15, 2024

19. Enable ability to add call queues to templates for new users

    35 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 13, 2024

20. Ability to disable delete button in call log

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Leigh supported this idea  ·  Aug 8, 2024