Settings and activity

179 results found

1. Report Tool for AI Notes

   16 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Apr 17, 2025

2. RC for Salesforce - AI Notes

   31 votes

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   New  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Apr 17, 2025

3. request to send SMS to a call queue

   8 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Apr 15, 2025

4. call recording to be in one file for merged/transferred calls

   14 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 31, 2025

5. 1 Number (RingEx License) assigned to 2 desk phones

   18 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 27, 2025

6. Block a range of phone numbers

   7 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 18, 2025

7. Disable IVR

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 13, 2025

8. Report Summary of Blocked numbers

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 7, 2025

9. Add an customizable emergency notification on Ring Central

   17 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Harvie supported this idea  ·  Mar 7, 2025

10. Have the ability to notify all employees via text or email that the office/business would be closed due to weather or an emergency situa...

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 7, 2025

11. Calling all Phone Numbers at Once for Emergency Purposes

    5 votes

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    0 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 7, 2025

12. Use same email address use for multiple extensions

    29 votes

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    Under Review  ·  5 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

13. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

    9 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

14. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    158 votes

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    Under Review  ·  23 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

15. Ability to use one email to activate multiple user/extension

    6 votes

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    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

16. Option to add other status updates for agents

    2 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

17. Create auxiliar status (login time, logged out, lunch, break of the agents)

    8 votes

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    Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

18. Phone Status Labels

    2 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

19. RingCentral App Status

    18 votes

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    New  ·  5 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Mar 5, 2025

20. Outbound Caller ID Name on Call Queue

    23 votes

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    New  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Harvie supported this idea  ·  Feb 21, 2025