← RingCentral Ideas

Settings and activity

168 results found

  1. Needs to have way to receive an SMS Msg across multiple extensions....A bank can only send 2FA to one phone number but more than one use...

    8 votes
    Under Review  ·  1 comment  ·  Phone & Messaging  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  2. ability to have one centralized SMS/MMS inbox for all users to see the send/receive SMS/MMS

    129 votes
    Under Review  ·  15 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  3. Ability to use one email to activate multiple user/extension

    2 votes
    New  ·  0 comments  ·  Phone & Messaging » Accessibility  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  4. Option to add other status updates for agents

    2 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  5. Create auxiliar status (login time, logged out, lunch, break of the agents)

    8 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  6. Phone Status Labels

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  7. RingCentral App Status

    13 votes
    New  ·  5 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Harvie supported this idea  · 

  8. Outbound Caller ID Name on Call Queue

    15 votes
    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  9. Block/Straight to Voicemail for all unkown callers

    2 votes
    Planned  ·  0 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  10. Send unknown callers to voicemail

    6 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  11. Yealink Key Templates

    44 votes
    Under Review  ·  7 comments  ·  Phone & Messaging » Hardware  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  12. Disable Incming SMS Only

    9 votes
    3 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  13. Auto Assign New Users to HUD

    10 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  14. Automatic forwarding of calls to external number if there's an outage

    12 votes
    2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  15. Apply key template on Presence for yealink device

    36 votes
    Under Review  ·  10 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  16. Ability to change the city location of a phone number

    21 votes
    5 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  17. i'm looking for ai summaries on past calls. I have recording and AI turned on for all calls

    7 votes
    New  ·  0 comments  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  18. ability to recieve fax directly to the email without assigning a user extension as the operator

    6 votes
    New  ·  1 comment  ·  Phone & Messaging » Fax  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  19. Extend SMS functionality to Call Queue (Admin settings, Sending, receiving, and Analytics)

    34 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 

  20. Change Voicemail PIN

    4 votes
    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Harvie supported this idea  · 
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