Settings and activity

418 results found

1. Inbound Calls Performance Reporting - Allow different view of data

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Oct 1, 2024

2. Recover call recordings for past 90 days

   98 votes

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   Under Review  ·  9 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 30, 2024

3. Call Interception or HUD in RC for Google Chrome Extension

   8 votes

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   Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 30, 2024

4. IVR Invalid Key Press

   12 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 27, 2024

5. Add a wait time for call queues between 1 minute and 30 seconds

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 27, 2024

6. Maximum caller wait time in queue should include 45 secs

   14 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 27, 2024

7. Block spam SMS to main number

   51 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 26, 2024

8. RingCentral desktop app Volume control stay on full volume

   4 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 25, 2024

9. RingCentral app EXE installers. Option to disable update/prompt to update

   5 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Sep 25, 2024

10. RC App for mobile - Call logs

    8 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 20, 2024

11. Stop Queue Call from Ringing on Offline Users!

    51 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 20, 2024

12. Add the ability to include Limited Extensions in Call Queue groups.

    16 votes

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    1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 18, 2024

13. Allow Super Admin Users to Manage What Counts as an Abandoned Call

    46 votes

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    Implemented  ·  8 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 18, 2024

14. Option to route to MVP Call Queue voicemail while waiting in Queue

    32 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 17, 2024

15. Forward a voicemail to a call queue voicemail

    21 votes

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    Future Consideration  ·  2 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 17, 2024

16. Full Agent Login Time Reporting Capabilities

    39 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 17, 2024

17. choose which users/extensions will be archived

    9 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 12, 2024

18. Implement a feature that gives paid RingCentral accounts priority access to the newest app builds and updates.

    15 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 10, 2024

19. Ability to change line 1 and line 2 presence for Deskphones

    9 votes

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    New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 10, 2024

20. Give a reminder when calls are in Park

    74 votes

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    Planned  ·  18 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Sep 9, 2024