Settings and activity

455 results found

1. Ability to download or view SMS transcripts

   50 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Margarette supported this idea  ·  Jul 18, 2024

2. Include SMS on export data fields

   70 votes

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   Under Review  ·  16 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

3. view / export SMS messages sent to and from the Ring Central platform for all users and extensions

   17 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 18, 2024

4. Site specific directory, Hide the company directory from specific users only

   98 votes

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   7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminJessica H. (Admin, RingCentral) responded
   Margarette supported this idea  ·  Jul 15, 2024

5. Don't need to manual provision the device even the device was purchased outside RingCentral

   3 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

6. RingCentral Provisioning should have full accesss to Web interface of Deskphones

   2 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 12, 2024

7. Call handling directly ringing the next extension.

   8 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 5, 2024

8. SMS Usage Counter

   21 votes

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   Future Consideration  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 4, 2024

9. option to add hotdesk to call queue

   10 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Margarette supported this idea  ·  Jul 3, 2024

10. MS Teams integration cannot search keywords in SMS & phone directory excludes phone numbers

    7 votes

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    Under Review  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jul 3, 2024

11. Record/Archive All SMS Messages

    45 votes

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    Future Consideration  ·  5 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 26, 2024

12. Give administrators the ability to report on text messaging (number sent/received, and even view the text)

    30 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

13. Text Message Auditing

    29 votes

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    Future Consideration  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

14. Separate Outbound Calling Announcement

    25 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 25, 2024

15. Call forwarding - Differentiate external/internal calls for forwarding

    21 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024

16. Ability to Schedule Text Messages

    249 votes

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    49 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Planned  ·  AdminJessica H. (Admin, RingCentral) responded

    Check out BeeTexting to learn how to schedule text messages today: https://www.ringcentral.com/apps/beetexting

    Margarette supported this idea  ·  Jun 24, 2024

17. Detailed report of abandoned calls in a call queue in analytics

    34 votes

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    1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 24, 2024

18. Make call queue faxes accessible in the RC app

    26 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 21, 2024

19. Simplify RC Desktop and RC Mobile login process

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 19, 2024

20. Use fingerprint or face id to login on phones

    27 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Margarette supported this idea  ·  Jun 19, 2024