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Settings and activity

20 results found

  1. i would like to show the number of pages per fax sent and received under call log

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Leslie Granada supported this idea  · 

  2. Ability to download full life cycle of a call

    20 votes

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    Planned  ·  3 comments  ·  Analytics & Reporting » Other  ·  Admin →
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    Leslie Granada supported this idea  · 

  3. Give users ability to use the company main fax line number as their Fax caller ID.

    20 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Leslie Granada supported this idea  · 

  4. Ability to disable pop up on the incoming call using RingCentral app

    104 votes

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    Under Review  ·  19 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Leslie Granada supported this idea  · 

  5. Ability to change the Conference dial in number to Tollfree number/ local number

    14 votes

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    1 comment  ·  Events & Video » Webinar  ·  Admin →
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    Leslie Granada supported this idea  · 

  6. Need ability to drill down a report in Business Analytics by Site and then Department

    13 votes

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    Under Review  ·  1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Leslie Granada supported this idea  · 

  7. SMS Retention

    136 votes

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    Under Review  ·  42 comments  ·  Phone & Messaging » Other  ·  Admin →
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    Leslie Granada supported this idea  · 

  8. AI Transcription summary for meetings

    15 votes

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    4 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Implemented  ·  AdminHarish (Senior Product Manager, RingCentral) responded

    AI Notes Is now Live !!

    We're bringing AI-powered meeting intelligence to RingCentral Video Experience—available in the RingCentral app on desktop and mobile, and on the browser. Get an in-meeting recap plus a detailed post-meeting summary with action items, right when you need it.

    What's New

    Real-Time In-Meeting Recaps

    Automatically generates a concise summary of the discussion, allowing late joiners to catch up instantly without interrupting the flow.

    Intelligent Post-Meeting Insights

    Delivers comprehensive summaries, organized topics, and auto-extracted action items immediately after the meeting.

    Learn More

    Using AI Notes During a RingCentral Video Meeting

    Leslie Granada supported this idea  · 

  9. sending Bulk SMS request

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Leslie Granada supported this idea  · 

  10. Access call queue history from iOS/Desktop App

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Leslie Granada supported this idea  · 

  11. Using a standalone RingCentral email domain

    2 votes

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    New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Admin →
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    Leslie Granada shared this idea  · 

  12. Shared SMS were multiple users can receive and send SMS on specific number

    1,445 votes

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    Implemented  ·  341 comments  ·  Phone & Messaging » SMS/Text  ·  Admin →
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    Leslie Granada supported this idea  · 

  13. Have printable fax confirmation pages in app

    12 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Fax  ·  Admin →
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    Leslie Granada supported this idea  · 

  14. Across-the-board Access to the same text threads and call logs/voicemail messages

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Admin →
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    Leslie Granada supported this idea  · 

  15. Interrupt Audio when call is on hold

    6 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Leslie Granada supported this idea  · 

  16. download live transcription on mobile app

    7 votes

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    Under Review  ·  1 comment  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Admin →
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    Leslie Granada supported this idea  · 

  17. Incoming Call Information Display

    3 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Admin →
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    Leslie Granada supported this idea  · 

  18. Auto Dialer in using Ringcentral app

    39 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Leslie Granada supported this idea  · 

  19. dial by name directory

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
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    Leslie Granada shared this idea  · 

  20. Permanently minimize the AI Notes and Transcript box

    86 votes

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    20 comments  ·  Phone & Messaging » Application  ·  Admin →
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    Implemented  ·  AdminJessica H. (Admin, RingCentral) responded

    Hi all, when the call screen/ dialer is popped out of the app, you are now able to minimize the AI Transcript and Note screen. Please ensure you are on the latest version of the app for this update. Thank you!

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    Leslie Granada commented  · 

    Automatically remove AI Notes screen in dialer when making and receiving calls.

    Leslie Granada supported this idea  ·