Settings and activity

42 results found

1. Click to dial to route to mobile app

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   1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Sep 2, 2026

2. Allow Custom Wallpaper on Cisco phones

   28 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Aug 28, 2026

3. Background Wallpaper, Branding of our Cisco Phones

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   Under Review  ·  3 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Aug 28, 2026

4. Enable DND Sync for the Yealink Phone Model Yealink T57w

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Aug 28, 2026

5. Turn OFF caller ability to press an extension number while waiting in Call Queue Extension

   30 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Aug 26, 2026

6. Increase Custom Vocabulary Limit and Support Bulk Import for AI Conversation Expert (ACE)

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » ACE (AI Conversation Expert)  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jul 2, 2026

7. Improvement for Pausing and Stopping Automatic Call Recordings

   55 votes

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   Under Review  ·  13 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jun 29, 2026

8. Add average handle time to business analytics' table section for users dashboard

   10 votes

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   Under Review  ·  2 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jun 19, 2026

9. ENABLE SMS WORKFLOW FOR SHARED INBOX

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Joseph supported this idea  ·  Jun 15, 2026

10. Analytics reports for specific time frame like between 6am to 6pm EST

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Apr 15, 2026

11. MMS for Toll-free numbers

    4 votes

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    New  ·  1 comment  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Jan 28, 2026

12. CNAM Verification & Update Tool within Admin Portal

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Jan 21, 2026

13. AI Assistance Notes Archive Feature

    9 votes

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    New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Jan 6, 2026

14. Push Call Recording Link and Transcript as Variables in Workflows

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 16, 2025

15. We need a custom fillable Fax cover page to be added right onto ring central.

    10 votes

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    Under Review  ·  5 comments  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Dec 12, 2025

16. Video Transcript Increase Time Limit

    16 votes

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    0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminHarish Narayan (Senior Product Manager, RingCentral) responded

    Our system currently supports the generation of post-meeting transcripts and materials for meetings up to 8 hours. We have rigorously tested this 8-hour limit to ensure the highest level of stability and performance for your post-meeting artifacts.

    
    

    You should now be able to access and download materials for meetings well beyond the 2-hour mark. Please let us know if you have any questions!

    Joseph supported this idea  ·  Nov 26, 2025

17. Switch to toggle back to the Old RingCentral App Layout

    62 votes

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    Under Review  ·  27 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 24, 2025

18. IP Phone Do Not Disturb And Ring Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 12, 2025

19. Add special number to incoming caller ID should be available to all carriers

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Nov 10, 2025

20. Show Original Callers Number in Caller ID when Transferring calls to External numbers

    95 votes

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    Under Review  ·  18 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Joseph supported this idea  ·  Oct 29, 2025