Settings and activity

127 results found

1. Call waiting for direct calls

   39 votes

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   Planned  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Kris Altar supported this idea  ·  Nov 11, 2025

2. Use Company Main Number as caller ID for texting from all extension for all users.

   61 votes

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   New  ·  13 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Nov 11, 2025

3. Play Call Recording Announcement for Outbound Calls

   19 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Nov 11, 2025

4. Email correspondence within a case should be visible in the support site case information

   20 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Nov 10, 2025

5. Allow RingCentral App for Print-to-Fax Settings without ATA Device

   12 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Kris Altar shared this idea  ·  Nov 5, 2025

6. Shorten the voicemail duration a caller can record

   22 votes

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   New  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Nov 4, 2025

7. Spam and Robo Calls

   84 votes

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   Under Review  ·  15 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Nov 4, 2025

8. Decrease Recordings retention period

   9 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Oct 31, 2025

9. Ability to use Shared Line feature to multiple devices using 1 digital line.

   2 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Kris Altar supported this idea  ·  Oct 30, 2025

10. Add the ability to include and download MAC addresses in the User List report, alongside existing user information.

    8 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 29, 2025

11. Configurable Data Retention Period for all AI tool

    5 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Accessibility  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 29, 2025

12. Sync desk phone status to RingCentral app

    15 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 28, 2025

13. contacts on rc phone and rc app not synchronized

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 23, 2025

14. Feature Request – Customizable User Manager Permissions for User Groups

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 23, 2025

15. Option to submit ticket through email

    9 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 20, 2025

16. Documents Preview

    •  

    12 votes

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    New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 17, 2025

17. Retain and Assign Site to Inventory Numbers

    47 votes

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    Under Review  ·  7 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 10, 2025

18. Group Messaging for 911 SMS Notifications

    5 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 3, 2025

19. Ability to Disable Changing of Caller ID from RingCentral App

    13 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 1, 2025

20. -ability to edit the outbound caller id so the users can only select the direct number or main company number

    18 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Kris Altar supported this idea  ·  Oct 1, 2025