Settings and activity

28 results found

1. download call recording with the name or number of the caller

   18 votes

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   Under Review  ·  2 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Sep 2, 2026

2. leave off deactivated users from adoption and usage report

   5 votes

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   Under Review  ·  3 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Aug 21, 2026

3. Total Call Duration in Admin Portal Call Logs

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Aug 20, 2026

4. Duplicate Presence Button

   5 votes

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   New  ·  1 comment  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Aug 13, 2026

5. Unified status in Presence sync between MS Teams Embedded App and RC App

   57 votes

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   11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Jul 29, 2026

6. Barge, Whisper, and Listen-In in RingEx for Hubspot

   15 votes

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: HubSpot  ·  Delete…  ·  Admin →
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   Julie shared this idea  ·  Jul 7, 2026

7. Interactive Visual Timeline & Time-Picker Simulator for Complex Call Routing

   16 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Jun 19, 2026

8. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   24 votes

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   New  ·  1 comment  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Jun 12, 2026

9. Recover previously deleted blocked numbers.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  May 29, 2026

10. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

    11 votes

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    New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  May 27, 2026

11. Ability to use RingCentral Direct number as an option in creating voicemail greeting under "Phone" option

    2 votes

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    New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Apr 28, 2026

12. AI Receptionist’s Transfer by Context feature where, when a caller uses a trigger phrase (for example, “Loan Officer”), the AI Receptionist

    4 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Apr 2, 2026

13. Call Recording - Ability to be Paused by Caller(external)

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Mar 19, 2026

14. Customize Cisco deskphone's key lay out

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Mar 13, 2026

15. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

    7 votes

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    New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Mar 11, 2026

16. call will roll over from the extension and if no one answered, it will be routed to Call queue. And if that case happened, it should not be

    6 votes

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    New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Mar 10, 2026

17. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Julie shared this idea  ·  Feb 25, 2026

18. dial by name directory with same first name

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Feb 23, 2026

19. Company Contacts Merge to Multiple RC Accounts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Feb 17, 2026

20. Mexico Number Format

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Oct 7, 2025