Settings and activity

21 results found

1. Add Explicit "Do Not Disturb (DND)" Agent Status Metric and Breakout to Live Reports Dashboard

   13 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Jun 12, 2026

2. Recover previously deleted blocked numbers.

   8 votes

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   New  ·  0 comments  ·  Phone & Messaging » Contacts  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  May 29, 2026

3. Support Native SIP Registration for Poly X52 + TC10 in BYOD / Poly Mode

   11 votes

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   New  ·  0 comments  ·  Phone & Messaging » Hardware  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  May 27, 2026

4. Ability to use RingCentral Direct number as an option in creating voicemail greeting under "Phone" option

   2 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Apr 28, 2026

5. AI Receptionist’s Transfer by Context feature where, when a caller uses a trigger phrase (for example, “Loan Officer”), the AI Receptionist

   4 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AIR (AI Receptionist)  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Apr 2, 2026

6. Call Recording - Ability to be Paused by Caller(external)

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   New  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Mar 19, 2026

7. Customize Cisco deskphone's key lay out

   7 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Mar 13, 2026

8. Documentation for Call Disposition / Call Result field values in RingCentral for Salesforce

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   New  ·  0 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Salesforce  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Mar 11, 2026

9. call will roll over from the extension and if no one answered, it will be routed to Call queue. And if that case happened, it should not be

   6 votes

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   New  ·  1 comment  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Julie supported this idea  ·  Mar 10, 2026

10. Option in Admin portal to sort Outgoing Fax from Busy, Sent and Unknown

    8 votes

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    New  ·  1 comment  ·  Analytics & Reporting » Accessibility  ·  Delete…  ·  Admin →
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    Julie shared this idea  ·  Feb 25, 2026

11. dial by name directory with same first name

    7 votes

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    New  ·  1 comment  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Feb 23, 2026

12. Company Contacts Merge to Multiple RC Accounts

    7 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Feb 17, 2026

13. Mexico Number Format

    2 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Oct 7, 2025

14. Synchronize the timestap of the downloaded timestamp of the transcript and MP4 from a recorded video meeting

    4 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Sep 16, 2025

15. SMS option in IVR

    9 votes

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    Under Review  ·  2 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Jun 4, 2025

16. Generate report for users with custom voicemail greeting

    8 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Apr 24, 2025

17. There will be an available buttons in Desk phones to switch custom rules

    1 vote

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    New  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Edit…  ·  Delete…  ·  Admin →
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    Julie shared this idea  ·  Jan 22, 2025

18. manual outbound call recording should be saved in Admin portal not only on the extension who did a manual call recording

    2 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Julie shared this idea  ·  Dec 12, 2024

19. Disable Call recording announcement

    70 votes

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    New  ·  12 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Sep 20, 2024

20. Adding new option to accept or do not accept call queue overflow calls using Admin portal page or RingCentral App.

    3 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Julie supported this idea  ·  Sep 6, 2024