Settings and activity
61 results found
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13 votes
Rhimejane
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13 votesRhimejane
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15 votesRhimejane
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23 votesRhimejane
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14 votesRhimejane
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25 votesRhimejane
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12 votesRhimejane
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257 votesRhimejane
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5 votesRhimejane
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An error occurred while saving the comment Rhimejane
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Hello Team,
I would like to propose an enhancement to the fax notification system. Currently, when a fax is partially received, the system sends a notification, but this notification does not differentiate between situations where the fax has some pages attached and when there are no attachments at all. This can lead to confusion and difficulty in handling incoming faxes.
To improve clarity and streamline the process, I suggest separating the notifications into two categories:
Partial Fax Received (with attachment) – This notification will indicate that the fax has been partially received and includes the attached pages.
Partial Fax Received (no attachment) – This notification will alert the user when the fax was partially received, but no pages were attached.
Implementing this feature will help users quickly identify the type of issue, whether it's a missing page(s) or a failed transmission, and take appropriate action.
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237 votesRhimejane
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87 votesRhimejane
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117 votesRhimejane
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4 votesRhimejane
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169 votesRhimejane
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29 votesRhimejane
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30 votes
Hi everyone, this user setting is available by default, but admins can remove it in the Admin Portal by creating a custom role. Thank you!
Rhimejane
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14 votesRhimejane
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11 votesRhimejane
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40 votesRhimejane
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292 votes
As there are so many great ideas and suggestions for Audit Trail enhancements, we've merged them into one record to better track these feature requests. Your individual idea has not been lost, and our development team knows how important this part of the system is for everyone! We'll provide more updates when available. Thank you!
In the meantime, please continue to leave comments on your ideal audit trail enhancement and use cases.
An error occurred while saving the comment Rhimejane
commented
Hello team,
Customer is requesting to track all of the changes made on the admin portal as well as the RingCentral application.
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Hello Team,
We are requesting that the missed call tagging be disabled for instances where the caller disconnects the line before the call is answered. Currently, this is leading to confusion, as these calls are incorrectly marked as missed on the logs.
We believe this adjustment will help reduce unnecessary confusion and improve the accuracy of the call logs.