Settings and activity

109 results found

1. When cold transferring the call to Call Queue, show caller ID of original caller, not person who forwarded the call

   80 votes

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   New  ·  6 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 30, 2026

2. Enhance RingCentral ACE: Allow Customizable Summary Length and Advanced Accuracy

   3 votes

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   New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 29, 2026

3. View all outbound faxes sent by all extensions

   5 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 24, 2026

4. Ability to change line 1 and line 2 presence for Deskphones

   10 votes

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   New  ·  0 comments  ·  Events & Video » Other  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 24, 2026

5. changed email address for email alert notification

   6 votes

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 23, 2026

6. Updating E911 address in Bulk for RC app using RingCentral Portal

   4 votes

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   New  ·  0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 22, 2026

7. Improve SMS Shared Inbox Visibility Across Assigned Users

   58 votes

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   Planned  ·  5 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 22, 2026

8. Allow multiple people to call monitor at the same time

   68 votes

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   Under Review  ·  6 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 19, 2026

9. Call Monitoring feature for mobile app (IOS and Android)

   33 votes

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   Under Review  ·  8 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Nami supported this idea  ·  Jun 19, 2026

10. Allow multiple supervisors to monitor a call simultaneously

    74 votes

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    Under Review  ·  15 comments  ·  Phone & Messaging » General Phone  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 16, 2026

11. Conference/3-way calling Automatic recording

    45 votes

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    Future Consideration  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 15, 2026

12. Allow Site Numbers to Be Used as Dialed Numbers in User-Level Custom Rules

    10 votes

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    New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 15, 2026

13. Ability to auto populate the fax Cover Page Info to a customized cover page

    30 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 12, 2026

14. Custom cover page to show recipient fax number

    17 votes

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    1 comment  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 12, 2026

15. Fax Extension Forwarding to Dedicated Fax Hunt Group

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 10, 2026

16. Option to clear message history for ringcentral app messages

    21 votes

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    Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 10, 2026

17. Want to delete guests

    27 votes

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    Under Review  ·  2 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 8, 2026

18. performance report - Call Result not tagged as abandoned if will transfer to another extension

    17 votes

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    New  ·  10 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 5, 2026

19. Disable RC Apps side panel feature icons FAX, Message, and Video features from users

    10 votes

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    New  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 4, 2026

20. Option for the admin to view who disconnected the call

    47 votes

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    Under Review  ·  12 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Nami supported this idea  ·  Jun 2, 2026