Settings and activity

165 results found

1. Unified status in Presence sync between MS Teams Embedded App and RC App

   58 votes

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   11 comments  ·  Developer Platform, APIs, & Integrations » Integrations: Microsoft Teams  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 29, 2026

2. Access to call transcript history for all users

   34 votes

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   New  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 27, 2026

3. To be able to reply on SMS from short digit numbers or 646000 number

   31 votes

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   Under Review  ·  4 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 27, 2026

4. Remove Access on Create Messaging Team on RC app

   9 votes

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   New  ·  1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 24, 2026

5. Block incoming calls from U.S. phone numbers to Canada

   21 votes

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   New  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 24, 2026

6. The ability to generate a report showing the number of pages for faxes sent and received per month across all accounts

   17 votes

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   New  ·  0 comments  ·  Phone & Messaging » Fax  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 23, 2026

7. need ability to add default note to all fax covers

   16 votes

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   Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 22, 2026

8. Include site information in the record fields in Zapier integrated with ACE

   11 votes

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   New  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Integrations: Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 22, 2026

9. Shared contacts

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   40 votes

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   New  ·  4 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Merinia supported this idea  ·  Jul 21, 2026

10. Call Logs with unique Call ID and Number for Call Queue sequence

    17 votes

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    Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 15, 2026

11. Add Analytics Tab to Track Agent App Usage (RC App vs RC Phone)

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » Adoption & Usage  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 15, 2026

12. text to speech improvements

    5 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 13, 2026

13. Add a column of Call_Results__c in Ring Central for Salesforce

    2 votes

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    New  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 13, 2026

14. Call pick up notifications

    9 votes

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    New  ·  1 comment  ·  Phone & Messaging » HUD & Presence  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 10, 2026

15. Email Summary Notes Header

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 7, 2026

16. Concurrent call Limit

    8 votes

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    New  ·  0 comments  ·  Phone & Messaging » Call Queues  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 6, 2026

17. Add Native SMS/MMS Features Similar to Quo (formerly OpenPhone)

    7 votes

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    New  ·  0 comments  ·  Phone & Messaging » Team Messaging  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 6, 2026

18. Remove Message Tab Completely for Specific Users

    12 votes

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    Under Review  ·  3 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jul 1, 2026

19. Option to disable outbound calls

    43 votes

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    Under Review  ·  8 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jun 29, 2026

20. SMS that can be send when Messages/SMS not being delivered

    5 votes

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    New  ·  0 comments  ·  Phone & Messaging » SMS/Text  ·  Delete…  ·  Admin →
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    Merinia supported this idea  ·  Jun 29, 2026