125 results found
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Add control for Integrated Calendar Notifications
In the RingCentral App, it would be really beneficial to have the ability to turn off calendar notifications so that entries which exist in the original calendar (Outlook, Gmail) don't send a duplicate notification in Ring Central. At this point, the only way to prevent this is to unlink the calendar (removing the ability to create meeting invites from Ring Central) or mute all notifications (making the soft phone functionality unusuable)
4 votes -
Ring Central really needs to integrate with a Calendar App.
I have been searching high and low. We have Acuity and there is only a Zapier type of thing but it doesn't do anything to help. This is HUGE Zoom integrate with all Calendar apps.
10 votes -
Admin ability to disable Calendar sync option in the RC App
Admin ability to disable Calendar sync option in the RC App. Customers that utilize O365 or G-Suite need to ability to disable the the calendar service that they are not utilizing. This would close a security gap for Enterprise customers that do not want users to able to add their personal calendars to the RC App
7 votessee https://support.ringcentral.com/article-v2/Managing-app-integrations-in-the-RingCentral-Admin-Portal.html?brand=RingCentral&product=RingEX&language=en_US
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Task Notifications / Reminders / Alerts
The task function is great but my employees forget to check tasks on regular basis so we DESPERATELY need a task notification feature. Here is how I would implement:Show notification for how many open tasks assigned to me on the left shelf task / notes / events icon. The notification should look similar to what a team/direct message notification looks like with a number for how many open tasks. It should have different colours depending on due status. Grey notification with number of tasks if task is due in the future or has no date. Orange notification if any tasks…
17 votes -
Add "Sections" back to Tasks in the new RingCentral App
In the new app.ringcentral.com platform, there is no way to add a "Section" to tasks. Our small company currently relies on Tasks in app.glip.com everyday to accomplish our daily responsibilities. We create a "Team" for every client we have. Sometimes the clients need a floorplan created, or an educational tutorial, or a bid for the job. We currently create the Tasks within the client's Team, but then organize the tasks by Section, such as "floorplan" or "education" or "proposal". The different sections helps us prioritize our tasks. For example, proposals are very important to return as quickly as possible, so…
45 votes -
Add Tasks to the Events calendar
Really like the new Week/Month Evenets Calendar but would hope to see Tasks listed there too, like it was in Classic Calendar.Also would be better if the view selection of Week/Month was sticky so that whenever selecting Events in the sidebar it returned to the most recently selected view instead of going back to the Events list every time - maybe just add a Calendar link to the left panel/sidebar that goes to that view?
3 votes -
Bi-weekly recurrence for events in Ring Central (GLIP)
Can you add an option for recurring to be bi weekly or bi monthlyI am trying to create schedules and these schedules change every 2 weeks so I have to make them all individual instead of just once and allowing it to recur.
6 votes -
Schedule Meeting Using Default Mac OSX Calendar with RingCentral
Good morning,We would like to schedule meetings using our default mac osx calendar with our RingCentral GLIP app, opposed to using Office 365 or Google. When will GLIP integrate with Apple's Mac OSX Calendar? This is a very need feature we would find very helpful if implemented.
11 votes -
Hope to have a separate window to work separately
When I use Ringcentral to edit notes or view notes, I can't use other functions of Ringcentral at the same time. Because opening the note takes up the entire Ringcentral. If there is a message, I have to turn off the note before I can read it. I hope to use Ringcentral and note at the same time.
5 votes -
Preview of the Event Details on RC App Jupiter
With the current RC App Version: 20.3.30.250 Web, 20.3.30.2377 Windows, the user has to click on the event itself to view the event details. This behavior applies to events which run over multiple days.Expected Behavior:User should be able to details (end date of the events) without having to click on the event itself.Reason:Save extra clicks.
1 vote -
Be able to reassign a task to a different team
When I make a task just for myself, but later on I decide that it should be delegated, it's stuck in my own "team". I would like to be able to reassign it to some other team.
4 votes -
Add Custom Event Repeat Options
For instance, if I wanted to schedule an event for every week day except Mondays, I could select weekly recurrence and then select Tuesday through Friday.
4 votes -
Sort Tasks for Most Recent & Make Comments & Sub tasks
Previous version of tasks allowed you to sort by most recent. This is very useful.Also I dont see a way to make comments on a task.Also it would be great to have subtasks.ThanksD
5 votes -
Add ability to add Comments to Tasks
Allow for "Add Comment" on Tasks, including threaded replies
11 votes -
Tasks - Bring back comments under the tasks for F/ups
A function that didn't follow the new version and would be great to have again, is to be able for the team to add comments under the tasks, to keep track and share info about the task
14 votes -
Bring back Team Events!!
this is much helpful in our line or work. I work for a call center and team events help us especially when keeping track of appointment and vacation time.
1 vote -
Task Categories Missing in New RC Version
We are not able to see our task categories in this upgraded RC version. This makes it much less functional for us as categories were a good way to segment our tasks rather than having everything jumbled.Thanks.
7 votes -
Integrate tasks with cloud calendars
Add task functionality to the calendar integrations for Google and Outlook where you can have your assigned tasks visible and manageable in the 3rd party's calendar as well as the RC app. So I can complete a task in the sidebar of Google Calendar as well as the RC app
8 votes -
sequential tasks
we use teams to manage projects that have steps, it would be awesome to have sequential tasks
6 votes -
Tasks - missing functionality
Can we get back the functionality where I'm able to edit tasks within the team/group/etc, and to be able to have categories/sections again? When converting to new app, sections are removed. Also, it would be nice to get the whole tab back where you can view completed, and pending separately. To add, you also can't comment on a specific task now.
36 votes
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