98 results found
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RCV via browser ads option.
When a non-subscriber joins a meeting via a browser, they are automatically redirected to the RingCentral website at the end of the meeting. It would be beneficial to have the option to configure the redirect so that non-subscribers are directed to our own business website instead of RingCentral's.
1 vote -
Analytics Filter for Answered calls
We would like to request for a feature request on analytics where we can filter out the answered calls so it will Answered calls will only show in the report when we generate
1 vote -
Retain or save custom cover page
A feature that allows users of the RC mobile software, including the RC app for iPad, to keep their personalized cover fax page
2 votes -
SMS Icon Location Optimization
I have noticed that it has become a little cumbersome to select a contact, click the 3 dots, then select the text icon. I would like to do this within 1 click (Hover, then click on Text).
Currently, hovering over a contact you get your options, however I believe there is no way to customize which icons you want to see.
For example, I'm not interested in seeing the "Message" icon and would rather swap it out for the "Text" icon.
To be clear, I'm talking about hovering over the contact and NOT the left panel which I know can…
2 votes -
multiple conference group to dial in
ability to add another conference line for a different group and the ability to jump from one conference call to another without disconnecting .
1 vote -
Save RC app custom status
I was wondering if there is a feature where I can save my custom statuses? Every time RingCentral updates and logs me out, my statuses reset to default, and I have to save them all over again.
2 votes -
On Call Calendar for automatic rotation
Calendar function for automatic On Call Rotation. After hours calls are forwarded to a different user every week to ensure that calls are not missed and emergencies are dealt with in a timely manner. It would be nice to be able to set a calendar to automatically roll the on call phone to the next person in line, rather than having to do it manually.
1 vote -
Store Microsoft Exchange connection data
When (re-)connecting the RC application to a Microsoft Exchange account, the user has to provide the following data in order to complete that task successfully:
- their email address or domain\username
- their password
- their Exchange server version
- their exchange EWS url
Out of these four (or five, if you count emails and domain\user separately), many users will have two readily available: email and password; some maybe even only know their password.
This is because:
- their username (which could be their email address) is stored on their computer's login screen, and they are only asked for their password on login
- they have…
18 votes -
Super admin Role on the Account are capable of Data export / Message Data Export
Super admin Role on the Account are capable of Data export / Message Data Export
3 votes -
Display Company Name instead of User Name when sending faxes
We need to have an option to display a Company Name instead of user name when sending out faxes.
2 votes -
Lock the RC App to prevent its use from a device
Lock the RC App to prevent its use from multiple devices without the need for the user to log out.
2 votes -
Apply Template Scheduler
Whenever we apply a template to a group of phones, it restarts them. This is very disruptive, so it usually must be done after hours. Having the option to schedule when a template would apply would be very useful.
7 votes -
Calendar Presence Is On | O365 Outlook Calendar
The interface correctly updates my RingCentral availability to In a Meeting, however it does not set my phone to DND. It seems like it should make my Status "In A Meeting" and set my availability to DND. This should be the same logic for normal meetings scheduled in Outlook or meetings on the Outlook calendar pushed from RC Video Meetings.
6 votes -
Show a rolling six weeks in the calendar instead of just the weeks in the month that is showing.
Many calendars show six weeks, not just the days in a given month. For example, if I am looking at the due date and it shows today, January 27th and I know I want to schedule for February 3rd, I have to click to go to the next month. Many calendar updates are simple, but planning for the future can add extra steps.
2 votes -
Scheduler support for Microsoft Duo
We'd like to see support of the RC Scheduler add-in for Outlook on Microsoft Duo.
1 vote -
Sync Company Calendar With Custom Rule
Instead of manually setting up the dates when the company will be closed during the holidays, users will have the option to sync it their company calendar instead.
1 vote -
Add Calendar to side desktop instead of workspace
Everyone would be able to see the schedule at a glance to start the day. And know which employee has open time to be booked.
3 votes -
Add "Posted In" for Tasks in Android Mobile App
When viewing Task details in the mobile app it would be noce to see what Team the task is associated with. This is available in the Windows and Web versions. But not available in the Android App. Please advise!
1 vote -
Calendar Tasks variable time settings.
In the tasks area of calendar creation there needs to have a customizeable time frame menu item. For instance, there is the ability to create a weekly repeat item, but if an item is bi-weekly or bi-monthly, there is no ability to address those types of repeat items. Also, if something needed to have a task scheduled for every other day instead of every day, other software allows every (2) days or however long the period between tasks, but RingCentral does not. Can this be changed to be further customizeable by the user?
1 vote -
Synchronize Workspace Calender with 0ffice 365 or google calender.
It will allow users to have an overview of the synchronized calender in one go and using only one application.
9 votes
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