81 results found
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Contact Center Routing Number in the RC App directory
Have Contact Center Routing Number (numbers not assigned to a user, call queue, IVR etc) be seen as Account Contact numbers in the RC App. The only ones that you will see in your Contacts are numbers that are assigned to an extension (user, call queue, IVR etc).
1 vote -
Allow duplicate contacts during upload
Please allow the upload of CSV template to go through even with duplicate contacts, and then simply show error notification after the upload to automatically delete the duplicates instead of rejecting during upload.
3 votes -
https://ideas.ringcentral.com/forums/958493-phone-messaging/suggestions/48018740-automatically-share-new-contacts-with-team
Whenever the customer added a contact to her ringcentral application, she wants the contact to be automatically added to her assistant's contact in ringcentral app.
3 votes -
Sync Contacts
Customer wants to have all the contacts they are adding in one extension(101) to be syncronized with extension 102 without manually adding the phone number
4 votes -
Customer would like to have their nick name as caller ID instead of Full Name (internal calls)
Customer would like to have their nick name as caller ID instead of Full Name when doing internal calls.
2 votes -
External shared directory - cannot input the same data for mobile numbers and company number
When you export the existing file, you cannot put the same data for mobile numbers and company numbers. It will give you an error unless it is a different number. Hope you can input the same number for them.
1 vote -
RingCentral Should allow to connect contacts to multiple outlook account (emails)
RingCentral Should allow to connect contacts to multiple outlook account (emails)
1 vote -
Export Company Contacts
Export Company Contacts from the Admin Portal to Excel.
14 votes -
Desk phones to have Shared Contacts Feature
allow shared contacts to work on desk phones
5 votes -
External contacts for federated account
External contacts shows in both accounts.
1 vote -
Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.
Currently O365 contacts are listed a separate contact inside the RC contacts. any Merged contacts from different sources that have the same contact number get listed multiple times, these duplicate number matches should be removed.
Left side top from O365 connection, bottom is Teams/RC directory. Right side Blue arrows is primary number, Red arrow legacy dedicated fax.2 votes -
Be able to modify permissions when creating Custom Role
When creating a custom role there are some options that are greyed out and are assigned to ALL roles.
It is necessary to be able to EDIT all categories to create a perfect ROLE.
For example, I want to create a role with NO access to company's contacts, today that is not possible since that option is greyed out.
PLEASE, allow SUPER ADMIN to edit all categories and choose what to display to users and what not.
Should be as simple as enabling the option to edit all categories.
2 votes -
option to upload csv file and ability to segregated per file
option to upload csv file and ability to segregated per file
2 votes -
Put Total/Count of Contacts on Desktop App
Customer wants to be able to see how many contacts she has in total on her desktop app.
3 votes -
Add Vcard
Is there a way to add Vcard in Ring Central so we can send it via text? If there is, please send me how to do it. Thank you.
1 vote -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote -
Sync contacts from RingCentral to iPhone
to be able to sync contacts from RingCentral to iPhone
4 votes -
I would like to upload all my contacts in bulk rather than 1 at a time.
i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
3 votes -
App to sync CardDAV Contacts with RingCentral Contacts
We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
1 vote -
Import/Export Company Contacts to Another Account
This would allow clients who has more than 1 account to create a central address book/contacts
1 vote
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