111 results found
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External contacts for federated account
External contacts shows in both accounts.
1 vote -
Sync all contacts from all sources into one contact and auto filter out any duplicate numbers in the merged contact.
Currently O365 contacts are listed a separate contact inside the RC contacts. any Merged contacts from different sources that have the same contact number get listed multiple times, these duplicate number matches should be removed.
Left side top from O365 connection, bottom is Teams/RC directory. Right side Blue arrows is primary number, Red arrow legacy dedicated fax.2 votes -
Be able to modify permissions when creating Custom Role
When creating a custom role there are some options that are greyed out and are assigned to ALL roles.
It is necessary to be able to EDIT all categories to create a perfect ROLE.
For example, I want to create a role with NO access to company's contacts, today that is not possible since that option is greyed out.
PLEASE, allow SUPER ADMIN to edit all categories and choose what to display to users and what not.
Should be as simple as enabling the option to edit all categories.
3 votes -
option to upload csv file and ability to segregated per file
option to upload csv file and ability to segregated per file
2 votes -
Put Total/Count of Contacts on Desktop App
Customer wants to be able to see how many contacts she has in total on her desktop app.
3 votes -
Add Vcard
Is there a way to add Vcard in Ring Central so we can send it via text? If there is, please send me how to do it. Thank you.
1 vote -
Admin wants to have the capability to remove the option for standard users to see the Company directory/contacts.
This is beneficial for the Admin who don't want the users in the account to see the contact details of the super admins or other users.
1 vote -
Sync contacts from RingCentral to iPhone
to be able to sync contacts from RingCentral to iPhone
9 votes -
I would like to upload all my contacts in bulk rather than 1 at a time.
i would like to drag and drop a contacts database from excel into RingCentral. People in inspections, sales, or purchasing as well as other areas where they make numerous contacts would benefit from being able to import contacts in bulk.
3 votes -
App to sync CardDAV Contacts with RingCentral Contacts
We need an app for bi-directional synchronization of contacts from a CardDAV server with RingCentral.
1 vote -
Import/Export Company Contacts to Another Account
This would allow clients who has more than 1 account to create a central address book/contacts
1 vote -
Sync Desktop Contacts with Cell Phone App Contacts
Currently My desktop App Contacts do not sync with my mobile app contacts despite using the same login information. If I am unable to be in the office I cannot access my clients numbers from my cellphone app. And who wants to type in all that information twice
10 votes -
Sync Contact Directory between Polycom and Admin Portal
Sync Contact Directory between Polycom and Admin Portal
8 votes -
Show Company name instead the first name and last name under Personal Contact
Will not show company name under contact just first and last name
6 votes -
Show user status in contacts list
Ability to see user status in all web/desktop views would be a timesaver.
19 votes -
contact sync with desktop handset
It would be a very welcome feature add to have contacts sync with desktop handsets. Currently, when people call, I only see the phone number on the handset display. I have to run a search in my outlook contacts to see if the caller is known.My only options to solve this are to periodically export my entire contact list to a csv, then do a batch upload to my device (a Yealink T46S). Contacts should sync through the ringcentral app. Seems like it shouldn't be that hard. Can you make this happen?
3 votes -
Upload Corporate Contacts to phone
Uploading corporate contacts to the deskphone would be very beneficial, manually adding the corporate contacts from the phone is a very time consuming process. Even if we would be able to download the contact list and then upload them to the phone via a USB port would faster.
3 votes -
Saving contact calls in one master account
When a call comes into a team member from ring central, there should be a way to save that call under a master account so that all team members have it saved going further and the next time that call comes in, the team members will know who its for and to pick up. Another way is if one person on the team saves and then its pushed to other team members automatically.
7 votes -
Feature Ask - Keyword Search within Contact Details
Client is asking for more data in the contact details to able to search when using the global search or when using the search field in the contacts.Currently you can only use first name, last name and phone number to look for a contact – either it be personal or corporate contact.Add new fields for a contact as per the next slide and make these fields searchable in the search engine.I have suggested notes, Skills and Location as additional fields.Alternatively it would be sufficient to have the possibility to include custom field which can be used alread today as above…
3 votes -
"Rolodex" where you can house all your contacts that the entire company can reference.
Since Ring Central is for calls both incoming and outgoing it would be nice to be able to add contacts that the company uses such as vendors you work with, site contacts, etc.. Currently you can only add "Personal Contacts" which only the user can reference. Essentially a rolodex of contacts the company uses.
1 vote
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