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97 results found

  1. Customer would like to have an option to have the LAST NAME show first before the FIRST NAME. They have 27,000 Contacts that can't be done manually.

    2 votes

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  2. Ability to include other information when adding external contacts.

    1 vote

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  3. Customer is requesting for the automatically removal of duplicate contact information on the centralized External Shared Contacts Directory. Since the admin is the only person who can add the contact on the admin portal and every users will gather all of their personal contacts, chances of Duplicate contacts will occur and customer wanted for the feature to automatically detect the duplicate contact and automatically removing those duplicate contact on the centralized External Shared Contacts Directory.

    2 votes

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  4. Would like to transfer all contacts from ring central app onto personal phone and add a new contact either on RC or their personal phone it gets automatically added to one of the other.

    1 vote

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  5. In the contacts tab, have an option at the top for Favorites instead of combining with ALL. Also ability to create own group of contacts

    1 vote

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  6. to be able to export contacts list from the web UI of Polycom VVX series phones

    1 vote

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  7. I can get my apple iphone contacts on mobile app but they won't appear in the desktop app. why the two app versions can't sync contact lists seems unreal. please get it to where personal contacts from apple can be in the desktop app. went through support and they said that option doesn't exist. Thank you!

    1 vote

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  8. Sometimes we need to Edit or View a contact when we are texting them or receiving a text from, You can't do this quickly in the Desktop app. You have go to Contacts, Look for the Contact then Utilize the Pencil etc.

    Same process for viewing the Contact information while texting them. You can't see their information quickly.

    I think the Contact Management of the Desktop App needs a lot of improvements.

    1 vote

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  9. we need the ringcentral saved contacts to reflect when the call is being forwarded to an external number, so we will know who is the person calling.

    2 votes

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  10. Filter calls contents, block inappropriate contents

    2 votes

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  11. Created a group under personal contacts but does not reflect in the Ring Central App

    1 vote

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  12. Have an option to transfer a contact from one category to another ( Example from personal to company)

    1 vote

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  13. I need to export my contact list. I am using the mobile app on my iPhone and there's no option to export or share my contacts

    1 vote

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  14. My company uses RC on personal phones. Have a setting for each contact to preselect if RC or personal line should be used to make outgoing calls

    1 vote

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  15. Is there any way to disable the display of External Shared Contacts directory contacts to a group of users ?
    I currently use the external shared contacts of Google (it a check box to enble) but the sync has troubles (+20k contacts). I would like to use the External Shared Contacts directory from ringCentral Directory integration but not all of our users need it.

    5 votes

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  16. Customer would like to have the option to filter out his contacts from the RingCentral app. Filter in terms of the contacts that came directly from his phonebook and also a filter to sort out the ones that he saved directly from the RingCentral application

    1 vote

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  17. Ability to change the rate center of a number.

    1 vote

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  18. Customer would like to have the option to assign an extension to their existing clients so they can dial the extension number to reach out to their clients instead of dialing the numbers

    2 votes

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  19. Currently, when receiving calls on a RingCentral number, the caller's name (if available) is displayed but not automatically saved to the user's contact list. This requires manual input and can be time-consuming, especially for frequent callers.

    Customization: Allow users to control whether the caller ID name is automatically saved to the Personal contact list or a specific custom contact list.
    Duplicate Prevention: Implement measures to prevent duplicate entries in the contact list if the caller ID name already exists.
    Privacy Settings: Provide users with the option to opt-out of this feature if they prefer to manually manage their contact list.

    2 votes

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  20. I see where we can create a "team" in the contacts section, which allows you to invite members from work. What about the ability to create groups for just your regular contacts? I'm a recruiter and it'd be handy to have my candidates listed under groups such as "On assignment" or even by skills like "machine operators" or "warehouse workers".

    1 vote

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