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  1. I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the contents, that has made it difficult to categorize my numerous incoming faxes.

    1 vote
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  2. Giving the option to use speaker but having a warning on place to assure we are in private location.

    1 vote
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  3. Cookies preference is always popping up and asking to accept. Blocking of Cookies should be an available option.

    1 vote
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  4. The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.

    1 vote
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  5. When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not showing in foreground. I don't want to have to open the app to make sure they hung up.

    1 vote
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  6. Feature Request : Call Using F6 Hotkey - For BT Accounts Details : Need to have the feature Call Using F6 Hotkey available on the BT Cloud Work Desktop application. Significance of the feature : Customer claims he had it used it for a day and loved it. It made everything convenient for all the users to dial out. Current behavior : The feature was seen and enabled on the BT Cloud Work Desktop app then its now gone. Brand : BT Business

    1 vote
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  7. It would be a very useful tool so we can always go back to the conversation and review what have been discussed.

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  8. DND to block messaging notification while on a video meeting.

    1 vote
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  9. Transferring a call on the mobile app is a slow, multi-step process Seems like it could be streamlined.

    1 vote
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  10. When users start a new SMS message within the Mobile app, the 5 digit extension shows as the primary number and not the 10 digit. This causes missed text on the Windows app. By using the 10 digit as the primary it will have a better texting experience across platforms.

    1 vote
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  11. If we can add a feature where in once calls are coming in to a call queue, it will show on the members device/phone if it is a RingCentral number or not.

    1 vote
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  12. Right now guest contacts applies to entire account, it would be great to have option to just add it to one extension. Like a toggle that can be turned on for some ext. Some user wants to put a different name or customize the contact and making it apply to all is limiting them to do that.

    1 vote
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  13. I noticed that the app has a copy-and-paste feature for phone numbers. Could you add this feature to all menus that display numbers, including the outgoing call menu? Also, please keep us informed of any app updates.

    1 vote
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  14. Right now, the fax is labeled with who it is from in the inbox.We would like to be able to label each fax for our purposes (ie, what it is)Then we could scan the list to find the faxes we need, rather than having to open up each one to see what it is. We were able to do this with our previous provider of faxes.

    1 vote
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  15. How can I include another contact in a text conversation? -

    1 vote
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  16. 3-way calling is not available in the R icon App when using a computer. The option available is only the conferencing which you need to create unlike the 3-way calling you can add participants to a live call. The merge is only available to the mobile App and the switch to conference option is only available to the old App.

    1 vote
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  17. Good Morning, We currently have a Team called Team ETE REMAN that automatically adds every single new ring central user. We want to change it from that Team to a Different team called ETE REMAN (Official - Company/Community)

    1 vote
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  18. I would like people to ba able to text message me with the word "subscribe" so that they can be added to my contact list as well as giving me permission to start sending them marketing text messages.

    1 vote
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  19. Able to view who turned on the transcription for a certain meeting in the past.

    1 vote
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  20. Signing on mobile phone via express link will send an email link. We would like to add instruction where to go if it is via link on mobile or computer.

    1 vote
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