13110 results found
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Ability to add a secondary email address per user extension
Customer wants to add a secondary email on her extension 101. He wants to associate his two email address on the extension.
1 vote -
Remove people's last name from public facing comments.
The internet is a scary place. People should be able to comment First name Last Initial without putting their full name on the post.
1 vote -
Automatically put the call into message when in Meeting status
In a call queue, a feature requested by the customer to automatically put the call into a message or SMS when the user is in a meeting
1 vote -
Settings in Admin portal to turn off call waiting notification in the RC app
The customer would like the admin portal to have settings to turn off and on the call waiting audio for RC app. To take control of all user's RC ap at the same time.
1 vote -
transfer call from Ring Central to external number using short code or via extension number
transferring calls back and fort from Ring Central to external number like it was an extension on the ringcentral app.
1 vote -
Split UK Premium options (084, 087, 09)
087 and 084 numbers are considered "low-call" rate (charged at around 3p per minute) and many companies use this for contacting clients etc. 09 numbers are considered premium rate (charged at 25p - £2.00 per minute). These 3 options are currently bundled under "Premium" within Service WebWould it be possible to separate 087 and 084 into 1 group and keep 09 on its own?
1 vote -
Enable Jamaican Virtual Numbers to Receive Calls from Local Jamaican Numbers
Feature Overview:The current implementation of Jamaican Virtual Numbers (IVN) restricts the receiving party to be located outside Jamaica. This feature request aims to enhance the functionality of Jamaican Virtual Numbers by allowing them to receive calls from local Jamaican numbers as well. The proposed feature seeks to remove the existing limitation and enable users, both businesses and individuals, to establish a more robust local presence.
1 vote -
Forward all calls to Voicemail except Contacts
The ability to deny all calls except for those that are in your Contacts and or Company contacts - removing the issue of spam all together.
1 vote -
Add the ability to create shortcodes to transfer a RingCentral call to a non-RC numbers
I have the other phones set with short codes to transfer to ring central phones just not the other way
1 vote -
Missed notification counter
I believe there is a need for a counter on the tray icon showing the number of missed notifications. This feature is currently in Teams messaging.
1 vote -
Feature Request: Sync MAC contacts to the Glip app for Office at hand
Behavior: Have an option from the Glip app to sync the MAC Contacts to as this feature is available from the spartan appConfiguration: Settings > Calendars & Contacts > Apple > Contacts
1 vote -
Automated Operator Schedule by hours
It would be great, if we can set up an operator (when people call and press 0) by their work hours. For example if John only works on Thursday 8am-3pm, it would be great if we can set it up to where a system automatically makes him an operator for these hours, or anyone of our choosing based on their hours. After John is done it switches back to main operator.
1 vote -
call forwarding for ringcentral app
ability to move to the center the desktop app in the user call forward option
1 vote -
Share lines switching from dial tone to line put on hold from another phone
Have a shared line setup....6 phones, 3 shared lines. If a user answers a call and puts in on hold, the only way another phone can pickup that shared call is to select the button for the shared line on hold FIRST before picking up the handset. If they pickup the handset first and attempt to select the line on hold after that, then all the phones will ring and the call on hold will be lost. Please adjust the functionality so that users and switch between lines without having to hangup the handset each time first.
1 vote -
RingCentral Mobile App Separate Fax Notification Settings
Currently, we only have "Miss call VMs, faxes and text" notification settings in one option to turn on or turn off on RingCentral Mobile App. Customer only want to disable the Fax Notification.
1 vote -
RingCentral mobile app option to open links with the device's native browser
This is useful if the app can be opened with the native browser as the RC app is not storing data from forms (auto-fill)
1 vote -
Added greeting after selecting keypress in IVR menu
A feature in which we can set up a greeting before forwarding the call when a keypress is selected
1 vote -
Dial Account Number
The caller will have an option to dial their account number so that it will appear to RingCentral application the detail which is the account number of the caller for documentation purposes
1 vote -
My guys are turning off their take all calls and I want to be able to take that option away from them.
Need to be able to control it on my end and they should not be allowed to change it on their end.
1 vote -
When extension 112 is dialed it needs to be routed back to the operator instead of it hanging up.
Customer ported in and had extension 112, when customers dial the 112 extension it says that it's invalid then hangs up on the caller. What customer wants to happen is when it's dialed it will say that it's an invalid number then be routed back to the operator instead of being hanged up on.
1 vote
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