Company Phonebook for all users from one single upload
It would be very helpful if there is an option to upload a company wide phonebook that will be used by all users. I just spoke to Ringcentral support and was advised that at the moment, the only option is to upload individually to each user which is not ideal and time consuming. A better option would be to upload to the admin portal and all users can pull the contacts from there and it would be great if each user is given an option when saving a new contact to either save it as a local contact (for their phone only) or as company / organization contact which will also appear on other users in the same company /organization. As a Ringcentral partner, we have potential customers who would prefer this feature and hopefully this will be looked at and implemented soon.
Leading
shared this idea
-
Kevin
commented
Bump
-
Jesse
commented
This has been one of maybe 2 or 3 total suggestions I have for the service, and I would like to see it implemented. I initially thought I was not understanding how to view and add numbers to a shared centralized phonebook for contacts outside of the organization. It seems like such a basic yet critical necessity that it would have been a feature since conception, considering this is a telecommunications service. I am not understanding why everyone's contacts are kept separate with no ability to save in a shared location. They say it is in the works, it's been about 6 months or so, so hopefully, it's launched very soon.
-
Richard
commented
We need a centralised phonebook for adding external contacts.
I cant believe this feature is not available! You call this an Enterprise product? I'm migrating from Mitel System and they have had this for years!
Uploading to individual users is unmanageable for administrators - adding one more external phone number currently would require action on every user phonebook.
This is a critical and obvious feature for any phone system. Please add!
-
Tom
commented
6 months since this was planned, is there an update please?
-
Davy
commented
Is there any update about this?
When is this finally going to be available? -
Ed
commented
I would love to see an option for a company to be able to have a shared phonebook. So if I add a contact to that phonebook, then everyone within a specific company or even Ring Central team would also have access to that contact for their own use.