Shared Voicemails: Increase number of voicemail boxes per co-recipient
It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to increase this number or make it unlimited.
Miles
shared this idea
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Bryan
commented
In fact, very low limitation which can be a huge problem for us.
It doesn't seem normal to add up to 50 users in a CQ but not in the VM. -
Scott
commented
This is a necessity for those who are running a helpdesk with more than 15 employees.
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Daniel
commented
Currently set to 15 as a 24/7 365 helpdesk all of our users and potential future users will need access to the shared helpdesk voicemail.
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Justin
commented
Shared voicemail co-recipients are currently limited to 15 users. In the case of larger teams, or larger on-call rotations, all users of that area can't have the shared voicemail appear within their RingCentral client, unless micromanaging the co-recipient list. This should be expanded, so that anyone who is part of a call queue, can be added as a co-recipient to the call queue's voicemail.
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Armien Lanuzo
commented
Shared Voicemail Feature is it possible to increase the shared voicemail limit to at least 25 or more