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  1. አንድነት መረዳጃ እድር የተቋቋመው ኢትዮጵያውያንን ለመርዳት በመሆኑ አባል ለመሆን እየፈለጉ
    የመመዝገቢያ $525።00 ዶላር በአንድ ጊዜ መክፈል ለማይችሉ ቅድሚያ $225 ዶላር በመክፈል፤ ቀሪውን $300 ዶላር ከጁላይ ጀምሮ በየወሩ $100 ዶላር በመክፈል ሰፕቴምበር ላይ ከፍለው እንዲጨርሱ ቦርዱ ወስኗል።

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  2. Currently we are only able to set 1 SMS recipient inside the Auto Receptionist's General Settings. This SMS recipient is used for both our company Main Number and for all IVR Menus. We'd like to have the possibility of assigning an SMS recipient that's different from the Main Number SMS recipent to our IVR Menus.

    23 votes

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    3 comments  ·  SMS/Text  ·  Admin →
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  3. The latest update for the RingCentral desktop app changed the way people send SMS messages - it opens a new small window for every new SMS message to a new contact. I'd like there to be a way to toggle between the new layout and the old, as many agents in my company reported disliking the new feature as it slows down their productivity.

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  4. This week (around March 4th, 2025), the desktop version of RC changed so I can no longer see the SMS history when sending a new text message. I want to be able to type in a number or contact name and see the history of the text thread instead of a blank window with nothing of the previous messages. Please switch it back!

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  5. I am being inconvieanced by the new text messsage dialog not just opening up the thread of messages between the contact but making you write the new message in a dialog instead. It would be helpful if we can see first the SMS thread before asking to compose and send a new message

    2 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  6. Currently, call queue groups are displayed in the contact list when users attempt to send an SMS and browse their contacts. We want to prevent these groups from being visible to users while sending SMS or browsing contacts for SMS, but still maintain their availability in the company phone directory. We would like to add an option in the app that allows GLIP administrators to toggle the visibility of call queue groups in the SMS contact list, while ensuring they remain visible in the company phone directory.

    1 vote

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  7. Have an option to use Substitute Caller ID for SMS

    9 votes

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  8. Dear RingCentral Support Team,

    I hope this message finds you well.

    We are currently using RingCentral for our communication needs and have encountered a limitation that we hope you can help us resolve. We have been trying to create a group text by entering phone numbers (without extension numbers) to send bulk messages and images. However, we have noticed that there is a limit of only 11 members per group text, and we are unable to add a 12th phone number.

    Given that there are many applications that allow the creation of groups with up to 250 members, We Ring…

    7 votes

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    New  ·  0 comments  ·  SMS/Text  ·  Admin →
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  9. Allow admin to prohibit sending SMS to specified list of numbers

    7 votes

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  10. We would like to turn off auto-purchase for SMS.

    1 vote

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  11. 1 vote

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  12. The customer wants to import their personal messages to ringcentral app to use as a back up.

    2 votes

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  13. My list of text messages is ridiculously long and it's getting harder to find conversations im looking for. Please add the archive feature.

    2 votes

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  14. Turn Off Filtered Words for SMS Texting

    We run a ketamine-assisted therapy clinic and are not able to use the word “ketamine” without it being filtered. This is seriously impacting our business and ability to communicate about the service we offer. We did not have this issue with iPlum or Google Voice and only switched to RingCentral for the added features. How do we resolve this so we can resume normal business? We need this single word uncensored. Please advise.

    1 vote

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  15. Increase file size limit when texting pictures / files

    9 votes

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  16. We are using another provider to be able to share our main number sms inbox, I learned that an update will be coming soon that will allow users to share an inbox, that is great!.

    But, we also need to be able to send a mass texts to our contacts, to announce office closure, holiday greetings or other business related announcements.

    This feature will get RC close to being a one stop option for Voice/Text service.

    9 votes

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  17. RingCentral SMS - Ability/Feature to send mass communication text message either via @mention or bulk recipient

    1 vote

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  18. equest Summary
    The customer has requested several enhancements to improve the multimedia messaging experience on the RingCentral Desktop App. The request is based on observations of inconsistencies between the mobile and desktop platforms, and aims to streamline the sending of multimedia content while ensuring better compatibility and usability.

    Requested Enhancements
    Dynamic File Handling:
    Enhance the Desktop App to automatically adjust or optimize multimedia file sizes for successful delivery, similar to behaviors observed in the mobile application.

    Improved Error Messaging:
    Update error messages related to multimedia limitations to be more informative and reflective of actual delivery constraints, providing clearer guidance to…

    1 vote

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  19. Allow Word files to be attached in SMS.

    1 vote

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  20. This should be available so i can send text to a group i created on the web under contacts-personal-groups.

    3 votes

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