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3086 results found

  1. To have the capability to access the performance report for a selected user only if the role is super admin.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  2. Would like to provide capability to standard user to make changes on a company-wide level like updating company hours and company voicemail.

    2 votes

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  3. option to change Business address from different destination or country. regardless of RIngCentral and RingCentral Canada.

    2 votes

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  4. So that the customer will have a view of the report that will show the logs that records the actual key presses.

    5 votes

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  5. Is there a way in settings to have Ring Central make calls with a reminder message?

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  6. Archiver only lets you select an account/folder in "My Drive" Add support for using a Google Shared Drive.

    4 votes

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  7. Customizing the name of the Number Type specially the company numbers so that there will be a designated name to the company number when choosing them as caller ID to dial out.

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  8. Customer wants to have the ability to edit the Number Details of the external phone number under Ring Settings of a user extension

    3 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  9. Add an option to option to customize the block call message using the Admin portal page

    3 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  10. Block Number to Limited Extension Feature. Add setting on limited extension to block numbers.

    3 votes

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  11. A feature about setting a key press on where the voicemail recipient will be forwarded
    same like IVR menu

    20 votes

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  12. A recent backend component was decommissioned on the RingCentral side, which removed filtering on device pages in service web located at 'Phone System > Phones & Devices > User Phones' The removal of this function impaired our ability to filter by "offline" status or other states, making it harder to view when devices are offline. I'm requesting that some decent improvements be made to this area of service web overall to improve customer visibility to their devices.

    7 votes

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  13. We had an issue with user login and we need to change password for the users and supply them a generated password from the company It would be helpful if there is a way to update the password of my users on role> template

    4 votes

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    Under Review  ·  1 comment  ·  Admin Portal  ·  Admin →
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  14. we need to be able to access call logs for far longer than a year, typically for legal purposes.

    26 votes

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  15. Following the enhancements to the admin portal, adding a new call handling rule, there is no 'Save' button when configuring a rule to forward to an external number.The number has to be manually typed in and clients are unsure how to save the number to progress through the workflow. When you click on the number you have added, this will allow you to progress - but it's causing confusion - adding a save in to the screen in the attached screenshot would be a huge help!

    16 votes

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  16. would like to add caller id name on primary number

    1 vote

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    New  ·  0 comments  ·  Admin Portal  ·  Admin →
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  17. Hi Team,whenever we add any audio to IVR prompt or greeting or anywhere it decrease the quality after applying it to there.call greetings and menu information prompt in audio is coming in wrost quality after uploading it. audio quality should be fine and crystal clear .

    5 votes

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    1 comment  ·  Admin Portal  ·  Admin →
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  18. A feature in which we can extend the characters in dial by name directory from standard three digits to five digits

    2 votes

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  19. User wants to retrieve the recording set to a user extension that we have found out is not recorded, checking if we can retrieve the recording on our end.

    5 votes

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  20. Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times"
    to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then
    Disconnect the call
    or
    Connect to extensionGeneric Key Presses >Specify "If caller enters no action after the prompt played 3 times" before it either
    Disconnect the call
    or
    Connect to extension

    8 votes

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