3086 results found
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To have the capability to access the performance report for a selected user only if the role is super admin.
To have the capability to access the performance report for a selected user only if the role is super admin.
1 vote -
Would like to provide capability to standard user to make changes on a company-wide level.
Would like to provide capability to standard user to make changes on a company-wide level like updating company hours and company voicemail.
2 votes -
Update Business address from different destination or country
option to change Business address from different destination or country. regardless of RIngCentral and RingCentral Canada.
2 votes -
Customer is requesting to have a report that will show the logs that records the actual key press.
So that the customer will have a view of the report that will show the logs that records the actual key presses.
5 votes -
Automated Calls to contacts.
Is there a way in settings to have Ring Central make calls with a reminder message?
1 vote -
Support Google Shared Drives with Archiver
Archiver only lets you select an account/folder in "My Drive" Add support for using a Google Shared Drive.
4 votes -
Customize the name of the Number Type
Customizing the name of the Number Type specially the company numbers so that there will be a designated name to the company number when choosing them as caller ID to dial out.
1 vote -
Edit Number Details Of The External Phone Number Under Ring Settings
Customer wants to have the ability to edit the Number Details of the external phone number under Ring Settings of a user extension
3 votes -
Add an option to option to customize the block call message using the Admin portal page
Add an option to option to customize the block call message using the Admin portal page
3 votes -
Block Number to Limited Extension Feature
Block Number to Limited Extension Feature. Add setting on limited extension to block numbers.
3 votes -
Set multiple keypress for voicemail
A feature about setting a key press on where the voicemail recipient will be forwarded
same like IVR menu20 votes -
Device status visibility and filtering improvements
A recent backend component was decommissioned on the RingCentral side, which removed filtering on device pages in service web located at 'Phone System > Phones & Devices > User Phones' The removal of this function impaired our ability to filter by "offline" status or other states, making it harder to view when devices are offline. I'm requesting that some decent improvements be made to this area of service web overall to improve customer visibility to their devices.
7 votes -
Bulk password change
We had an issue with user login and we need to change password for the users and supply them a generated password from the company It would be helpful if there is a way to update the password of my users on role> template
4 votes -
Extending Call Log Retention Past 1 Year
we need to be able to access call logs for far longer than a year, typically for legal purposes.
26 votes -
Add a 'Save' button on new Call Forwarding flow in Admin Portal
Following the enhancements to the admin portal, adding a new call handling rule, there is no 'Save' button when configuring a rule to forward to an external number.The number has to be manually typed in and clients are unsure how to save the number to progress through the workflow. When you click on the number you have added, this will allow you to progress - but it's causing confusion - adding a save in to the screen in the attached screenshot would be a huge help!
16 votes -
Caller id name for primary number
would like to add caller id name on primary number
1 vote -
IVR & groups call Prompt & call greeting audio quality should increase
Hi Team,whenever we add any audio to IVR prompt or greeting or anywhere it decrease the quality after applying it to there.call greetings and menu information prompt in audio is coming in wrost quality after uploading it. audio quality should be fine and crystal clear .
5 votes -
Extend digits in dial by name directory
A feature in which we can extend the characters in dial by name directory from standard three digits to five digits
2 votes -
Retrieve Call recording on not recorded extensions.
User wants to retrieve the recording set to a user extension that we have found out is not recorded, checking if we can retrieve the recording on our end.
5 votes -
IVR Menu option If caller enters no action after the prompt played 3 times
Customer looking if for a feature for the that "If caller enters no action after the prompt played 3 times"
to be changes instead of playing the prompt 3 times is to 1 and 2 or better set it for 30 second then
Disconnect the call
or
Connect to extensionGeneric Key Presses >Specify "If caller enters no action after the prompt played 3 times" before it either
Disconnect the call
or
Connect to extension8 votes
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