3353 results found
-
Block calls with no caller ID on Super admin extension
We need to apply the option "Block calls with no caller ID" to run only in the direct number of the Super admin extension 101 however the option applies on all the extension of the account, as we have consulted support currently that is an expected behavior It would be nice if there is an option in the admin portal where we can choose the extension where this will apply and for it to be applied on all extension when set in the super admin
1 vote -
User Level Robocall Block Feature
Currently, the robocall blocking feature is available to the system mailbox extension only. It would be nice to have users individually have an option to enable/disable this feature.
4 votes -
Bypass User extension greeting
We are setting up our account one have 1 number we need to setup the extension 101 that when dialed directly it will say our billing team greeting however when the main number is dialed it would play the greeting for the auto receptionist and when forwarded to an extension it will play the greeting for the extension of the user, we need a way to by pass the greeting for the user extension when the main number is dialed however we do not see any option in the online acciunt for us to accomplish this
1 vote -
Call log should have more details of what options user pressed
Log does not show that caller dialed 0 to get to the operator.
1 vote -
2 votes
-
2 votes
-
Bulk updates and creation of limited extensions
Please allow for the bulk update and creation of limited extensions. The lack of this feature makes this product difficult to manage for larger organizations that have many spaces where a limited extension phone is more appropriate than a user phone.
16 votes -
Call Waiting options to redirect when turned off
When turning off Call Waiting currently callers are redirected to Voicemail. There should be options available so a call can be redirected to other places not just voicemail.Call Not Answered has the ability to select different option to redirect the call so Call Waiting should have the same ability.
10 votes -
Undo Button
The concept of an Undo button is universal. RingCentral administrators would benefit from this feature in all aspects of the system's configuration.
11 votes -
Filter call based on number
Have the option to filter out call based on number/caller ID
2 votes -
For Super Admin to access other users without having to know their credentials
Having the power to log into other extensions without needing to enter their passwords, allowing seamless switching between accounts without any hassle.
1 vote -
Remove the ability of the Global Office users to select their Global Office numbers as CLI for Common Phone if the country is not supported
Current Behavior:
On Service Web, Global Office (GO) users have the option to select their GO numbers as CLI for Common Phone even if the country is not supported. This is causing confusion to our customers because they'll think that since they're able to select the GO number then they'll be able to use it as their CLI.Expected Behavior:
If the country is not supported, Global Office number should not display as an option when selecting a CLI for Common Phone on Service Web.Related Support Article:
https://support.ringcentral.com/article-v2/8863.html?brand=RC_US&product=RingEX&language=en_US1 vote -
Porting Form
Kindly improve the Porting Form..
Partners Team,
What is the best way to request some changes to the Porting form in the
Admin Portal? I'm helping a customer port their numbers to RingCentral and
we've been dealing with some rejections. I've noticed the following issues
when using the new form and they really make things tedious when dealing
with many port requests from different carriers:- The grey fields don't allow typing to select a value. When something like the state needs to be selected, it has to be clicked on rather than jumping down the list by typing.
- The grey…
2 votes -
Migrate data from one account to another.
Some customers have multiple accounts within RingCentral, and it would be very helpful to have an option to migrate all data from one account to another for seamless transition.
7 votes -
To have the capability to access the performance report for a selected user only if the role is super admin.
To have the capability to access the performance report for a selected user only if the role is super admin.
1 vote -
Would like to provide capability to standard user to make changes on a company-wide level.
Would like to provide capability to standard user to make changes on a company-wide level like updating company hours and company voicemail.
2 votes -
Option to disable the option of automatically sending a "Welcome Email
Each users provisioned via Active Directory will automatically receive an email to set up their account.Some users prefer to have that disabled since it can cause confusion especially if the accounts were provisioned prior to any communications being sent out.It will be extremely helpful to have the option to not send the activation email upon user provisioning and that the IT/Admin would have control on when it will be sent.
7 votes -
Update Business address from different destination or country
option to change Business address from different destination or country. regardless of RIngCentral and RingCentral Canada.
2 votes -
Disable Auto Answer For Intercom
Currently - in the admin portal you only have the option to enable and disable compatible phones for the Intercom Feature. Polycom VVX 300 is compatible - the only issue is the option to Disable AUTO ANSWER IS MISSING.- Disable the auto answer for intercom cx would like to have a feature where in they can have the option to disable auto answer for intercom
9 votes -
Automated Calls to contacts.
Is there a way in settings to have Ring Central make calls with a reminder message?
1 vote
.png){kind=link}
.png){kind=link}
- Don't see your idea?