83 results found
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Option to select different fonts in the messaging.
To be able to select different fonts when sending text or direct messages.
3 votes -
Type code block messages directly, not just via "New code snippet" modal
All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec.Example 1, without code spec, should only be formatted as monospace and maybe try to autodetect code language.It turns out this editor for ideas HAS the tripple backtick functionality so I can not type it here, LOL... i'm gonna improvise
testing theplay fieldshould result in1 | testing the2 | play fieldExample 2, with code language spec for code highlighting, like you already do for snippets.php$x = new MyClass();results in…18 votes -
Message Reminder / Snooze Message
Ability to set a reminder about a message. You need a way to "remind me in x days / x hours / tomorrow / next week" etc about any particular message
4 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available in app, watch a brief how-to video here
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Option to Delete Default Team
Option to Delete Default Team
5 votes -
Mute All Conversations Within a Folder
I would like to be able to mute all conversations within a folder by one simple click. Over time, I get added to more and more teams that I would like to be a part of but not receive notifications for it. Thus, I end up muting a ton of conversations. To improve this use case, we could allow the feature to mute all conversations inside of a folder. Additionally, it would be great if we could allow any new conversations added to this folder to be auto-muted upon addition.
2 votes -
We can't delete tasks or remove them from already deleted groups.
We can't delete tasks or remove them from already deleted groups.
60 votes -
The text is cut off when editing the task
On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app.Why it's useful: When you have a lot more information to add to a task than just a few sentences, it becomes tedious to scroll through a tiny window to see what I was typing. Also, when editing, part of the text is simply cut off and disappears if you save the task. This is very inconvenient and interferes with work. Please fix this bug.
58 votes -
Copy/Paste Messages does not work well
Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.
2 votes -
MVP: [messaging] "Self-Destructing Messaging" feature.
Chat history can be convenient, there are some conversations you don’t really want to save. This is where self-destructing messaging apps come into play. (e.g. snapchat). These apps automatically destruct messages when they are read or after a certain period of time, that you get to decide. The idea here is the ability to send a Glip message using a "Self-Destructing" send button. The Glip message would be auto deleted after x amount of time.
1 vote -
MVP: [messaging] when Glip message is deleted, also delete mobile notification.
MVP: [messaging] when Glip message is deleted, also delete mobile notification.When mobile notifications are enabled (android and iOS) : upon deleting a particular Glip message, the corresponding mobile notification (android and iOS) may still still visible. Said mobile notification often contains a portion of the original Glip message, or the full glip message.This may not be possible, but it seems like a good idea.
1 vote -
MVP: [SMS] feature allows you to un-send messages: like whattsapp
Whatsapp is planning a new update that will let app users recall or revoke sent text messages, as well as edit texts after they have been sent.Pressing and holding on a sent message within the iOS version of WhatsApp now includes two new options in the small menu.However, there is a catch: you can only revoke messages that haven't been 'seen' by the receiver. But hey, that's still handy! Especially for those times of IMMEDIATE regret.
1 vote -
Add contact to Group Message
We are always forgetting to add someone and would like the ability to add a contact to a current group message. Would also love to have more then 10 to a group chat.
2 votes -
Show Message has been deleted
When in MVP a chat message has been deleted, this should be visible to users in the chat that a message has been deleted.
1 vote -
Blocking of chat messages
Manage a block list for chatting:Notification if you want to allow or accept a person's chat.
1 vote -
Quick Replies available to unparked emails
Quick Reply capabilities doesn't appear to work to unparked emails, which is impacting company standardised replies and hyperlinks.Can this please be looked at and made available in Max Agent Emails?
2 votes -
Muted Conversation Improvement
The "mute conversation" feature could be improved, as they do not truly mute. I wish a muted conversation did not populate the notification bubble on desktop or mobile apps. In app, the conversation could just be bold instead of populating the unread messages bubble. To me, the notification bubble always signals I need to read a message. Until I'm in the app I can't tell if it's something I really need to address (an unmuted team) or something that I really didn't (a muted team). In theory, a muted conversation would be one for higher level personnel: something that I'd…
6 votes -
Organize chats in Folders for Mobile like desktop version
currently desktop version gives the ability to create custom folders where all chats can be added and moved to. Bring this exact feature to mobile for users with a lot of chats and teams being able to sort and filter these in mobile app
5 votes -
Adjust time on Administration>Message data export to reflect site time zones.
It would make the data easier to understand if the data was not in GMT. If there were an option to select the time zone, or if the data would simply use the time zone of the user/site, that would be excellent.
1 vote -
Add Inbound/Outbound event filter to the instant message event
The instant message event currently delivers a payload for new inbound messages that include the message details, meaning an additional api call to retrieve the message details is not necessary, unlike the message event. It would be useful to be able to receive outbound messages as well as an instant message event, especially for integrations in which users will also be utilizing the native ring central sms functionality within the portal.
3 votes -
Admin have ability to monitor all employee chats live
As admin we can monitor calls easily, but there is no way to monitor chats between employees or in teams you are not a member of. You should be able to monitor chats the same way you can monitor calls. An admin should also be able to delete teams created by non admins.
2 votes
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