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120 results found

  1. Granular Control for the RingCentral for Teams Embedded App

    1 vote

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  2. Could we implement a way to auto-translate sentences to a preferred language? As a global company, and having global customers, I think this would be a great benefit to set a language as your default (example: English) and it detect when a different language is used, so that it can be translated simply in the messaging field.

    3 votes

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  3. Suggestion

    At the moment you can search a team instant message thread by words, poster or team but there is no way for you to search and filter by a date or date 'range'

    Reason

    Many times a members of a chat has mentioned in passing occurrences of an issue that much later I need to pull together to a report. I know the dates or date ranges but it is too hard to guess the exact wording of their post and searching by user/poster returns too many results (most not relevant).

    I need a way to select all posts…

    2 votes

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  4. Additional details for the feature that you are requesting:
    1. What is your use case for this feature request?

    We are a government agency in the state of florida. This means we need to provide public records for almost anything based on existing rules and guidance. For chatting, the City has MS Teams as a chat standard, so this would be the platform of choice for many reasons.
    What problem are you trying to solve or what problems does the current functionality cause?
    Ring central has no search capabilities for public records in any consolidated way.
    How do you want…

    2 votes

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  5. Add ability to filter by "Read @mention". Many a times i have to quickly refer or reply to a recent @mention message, but it is difficult to quickly find such messages. Instead I have to recall which team that message was sent to and search for that team and the message. It would be great if i can filter the messages by "Read @mention" just like filtering them by "Unread @mention".

    1 vote

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  6. Description:
    The customer is requesting an enhancement to streamline voicemail delivery by enabling the option to receive voicemail transcripts directly via email instead of the current audio (.wav/.mp3) attachments.

    Current Behavior:
    Voicemails are delivered to designated email inboxes as audio file attachments.
    Recipients must download and listen to the audio to understand the message content.
    Requested Enhancement:
    Provide the option to send voicemail transcripts (plain text) along with, or instead of, audio attachments in voicemail notifications.
    Ensure that accurate speech-to-text transcription processes are applied to these voicemails, minimizing errors and improving readability.
    Business Use Case and Benefits:
    Increased productivity: Email…

    1 vote

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  7. Marked as safe text message using this app

    1 vote

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  8. Currently, only the admin of the archived team has the ability to recover the deleted team. By giving all super admin capability to bring back the archived team, it will be easier for them to recover it anytime they need it.

    1 vote

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  9. If a group is being flooded by messages, and the admin needs to reset the discussion, they can make the group read-only for a set time (10min-1week) allowing only admins to post. After the timer, the group would reset to its original posting permissions. This could be set to prevent all non-admin users from posting, or apply to specific users within the group.

    2 votes

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  10. Allow RingCentral Channel to receive email from an external email or third party application

    2 votes

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  11. Voice and video messaging is already available for RingCx plans but not RingEx plans. This is a basic messaging feature that should be included in all plans. All messaging platforms in the market have it.

    1 vote

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  12. Some customers wants to create a new extension and migrate their data, and it would be very helpful to have an option to migrate all data from one extension to another.

    5 votes

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  13. It would be great if Avaya Cloud Office would have a spell check for other languages than English. In my case: German. As well as the ability to disable the spell check. Currently, I am using the app in German, but the app spell checks in English. This results in everything I type being underlined in red. This is quite annoying.
    So the first improvement would be to be able to disable the spell check without having to disable it for the whole computer system. A second step then, of course, would be to provide the spell check in the…

    1 vote

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  14. The customer would like to have an option to send one way broadcasting through mobile devices.

    1 vote

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  15. Bullet points icon can be formatted based on their indentation like filled circle then empty circles, hyphen etc while formatting a message
    Currently, only filled circles appear

    1 vote

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  16. Currently, the messaging app archives messages. This causes the loss of vital information within our practice, as we cannot access any messages past a very short length of time. Can you prevent messages from archiving?

    1 vote

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  17. Asking for the feature that you can see the messages sent to a person/team if the user or any member of the team has "seen" the messages I sent.

    Just like on the social media application that there is a "icon" to show that the person has seen the message I sent him/her.

    1 vote

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  18. As a notification setting—allow the user to set quiet times, so that they are not alerted with notifications, on Lock Screen or Notification Center. Use case would be for users to set quiet times during weekend or certain hours of the day after normal business day working hours.

    1 vote

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  19. An alternative for MMS distribution, the inclusion of chat images sent is a viable option.

    1 vote

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  20. Have the freedom to simply uncheck/check the team messages under the users' role to remove/hide them.

    2 votes

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