117 results found
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1 vote
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All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conv
All posts can be deleted in the messaging conversation list except video call history. This is obviously an oversight. I do not want my conversation list cluttered with my video call history and I don't want to add an emoji or bookmark them which are the only options.
1 vote -
option to send disappearing text
Hi Team,
It would be great to add a feature to send disappearing text to send important password etc that disappear in a minute or so.
1 vote -
emergency flag
for Glip, Id like to see an emergency "@" mention so if someone "@" your name and its an emergency, the "@" would be in red rather than orange. Just like outlook with a "!" added to show importance above other glips.
1 vote -
Keep view position in one chat when switching to another and come back
When you work simultaneously with multiple chats you often read conversations somewhere in the middle. Like searching for quotes in one chat and posting them into another. Each time when you return back to one of such chats you are in the end of conversation and have to scroll up to get to the place you have left. So the proposal is to keep chat positions as for instance Telegram messenger does.
This is for Desktop app, not sure how does mobile version work1 vote -
Joined label for private groups
It's understandable that being able to see the private groups in search results implicitly means you have joined them. But with only a locked icon next to them in comparison to the "Joined" label for the public groups, it can be a little confusing. I think an explicit "Joined" label for the private groups can make the search results less confusing.
1 vote -
Add "Unsend" support to RingCentral Messaging
Use case: People make mistakes when typing and speaking. Feature request: Add an "Unsend" button in RingCentral Messaging that pulls a message back into its draft form. The "Unsend" button should be available for ~5 seconds before disappearingValue to customers: This will make communication easier and more natural for customers, giving them time to revise and update what they say.Competitive: "Unsend" is already widely adopted in email platforms today. Other communication solution providers have started adding this feature.
2 votesNeeds More Information ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
Currently a "delete" option is available for messages that will serve this purpose! Are there additional use cases for an unsend versus a delete? Thank you.
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Ability to send a voice message blast.
Columbia University would like a way to send a voice message to all or segment of employees. This message could be an emergency message, president greeting or some type of employee notification such as benefit enrollment
9 votes -
show only unread chat group
When click "unread" tab, it shows folders for unread chat groups. Can we only show unread chat groups without folders? It's a little bit annoyed to click the folder. And in fact, there is no unread message in some folders.
3 votes -
Messaging: Subfolders
Currently, you cannot add subfolders in the RingCentral app for organizing messages. Having subfolders would be great to help with organizing conversations, especially when you are a part of hundreds of teams but don't want your sidebar to be full of each individually listed folders. A multi-leveled approach would help maintain a clean UI while boosting efficiency in communicating via chat.
16 votes -
Add call log within a direct message
co-workers often request or state they need a phone or video call. It would be helpful to a record of made, or missed calls within a chat to confirm if that call had been made/attempted. The video and phone shortcuts are within this chat, just show me a time stamp of when they were used within the chat.
6 votes -
Message Notification
When the message screen is the main active window on my computer, I don't get an audible message notification. When another window is active window I get notifications. It would be useful to always get a notification in case I'm away from the computer that way I'll know someone is trying to reach me.
8 votes -
Message Layout
In the app for messaging, could the message we sent be on the right side of the screen like in Teams, and the other members messages be on the left side? It's so hard to read right now with everything on the left side.
13 votes -
Canned Responses
Give user's the ability to create, edit, delete, store, manage and use Canned Responses in all RC App messaging. Rather than continually typing the same/similar responses over and over, allow the user to select from their Canned Responses.
4 votes -
Option to Delete Default Team
Option to Delete Default Team
7 votes -
Option to select different fonts in the messaging.
To be able to select different fonts when sending text or direct messages.
3 votes -
Admin have ability to monitor all employee chats live
As admin we can monitor calls easily, but there is no way to monitor chats between employees or in teams you are not a member of. You should be able to monitor chats the same way you can monitor calls. An admin should also be able to delete teams created by non admins.
6 votes -
Type code block messages directly, not just via "New code snippet" modal
All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec.Example 1, without code spec, should only be formatted as monospace and maybe try to autodetect code language.It turns out this editor for ideas HAS the tripple backtick functionality so I can not type it here, LOL... i'm gonna improvise
testing theplay fieldshould result in1 | testing the2 | play fieldExample 2, with code language spec for code highlighting, like you already do for snippets.php$x = new MyClass();results in…18 votes -
Copy/Paste Messages does not work well
Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.
3 votes -
Message Reminder / Snooze Message
Ability to set a reminder about a message. You need a way to "remind me in x days / x hours / tomorrow / next week" etc about any particular message
4 votesImplemented ·AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
This is now available in app, watch a brief how-to video here
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