736 results found
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Beeping tone when when the other party hang up the call
An option to configure or disable the tone that the end-user hears when the other party hangs up the call
8 votes -
Substitute caller id - RingCentral to RingCentral account
The customer is looking to use a phone number from another RingCentral account to be a substitute caller ID for his own RingCentral account.
4 votes -
Add an option to record a message to use on multiple calls
For the people making multiple calls to different numbers for the same person, I think it would be wonderful to be able to record your desired voicemail once then have an option to play that same recording on multiple different calls. Anytime you record something new it will erase the last one please #letmebelazy
1 vote -
New Emergency Calling Framework for desk phones
New Emergency Calling Framework for desk phones
1 vote -
New Emergency Calling Framework for desk phones
New Emergency Calling Framework for desk phones
1 vote -
Allow Restricted Global Emergency and Special Service Numbers as Extensions
Allow Restricted Global Emergency and Special Service Numbers as Extensions.
Such as 154 which is currently one that can not be created as such, for Germany.5 votes -
Autoprovision Yealink T54w Display Name
Ability for Yealink T54w to Display First and Last Name. We have Yealink T54W phones setup with auto provisioning. When they provision the phone display shows the users phone number instead of the first and last name of that user. The virtual AI said it should show the name and not the number so it seems like something is wrong. We would like it to show the name.
I am able to change the name from the phones UI, but if it reboots we lose that setting when it auto provisions again.
Thanks for any help with this.2 votes -
Add TTS for Personal Call Handling
TTS is avaiable in an IVR, for the personal extension you only can use either the default section oder you can record and upload a prompt. You can input directly as text and have this as TTS. There are several occasions where this is beneficial for an end user to swiflty change prompts.
4 votes -
Show True Caller ID vs BLF String
Mitel phones, such as the 6940W, should show the proper caller ID of presence synced users vs a BLF string. Currently, the call history on these devices show a BLF string, which is confusing to customers. The ask is to have the proper caller ID for the user show during the call at all times and in the call history at all times.
11 votes -
1 vote
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Set Main Number as Phone-Only / Remove Fax Capability
Set Main Number as Phone-Only / Remove Fax Capability
Vanessa from Oregon Integrated Health is requesting to have their main number configured as phone-only. Please remove the option for people to send faxes to this number.2 votes -
Multi language for voicemails and AI summaries
Voicemails transcripts and AI summaries should automatically recognize English and Spanish
2 votes -
Manually provisioned desk phones loses configuration on speed dial and other settings after a reboot
Deskphone settings should not be erased after a reboot. The settings should remain the same.
3 votes -
Increase conference call limit to more than 4 participants in desk phone
Increase conference call limit to more than 4 participants in desk phone
6 votes -
Would like to have an option to just end the call if no one answers
Our customer would like to have an option to end the call if no one answers, instead of routing it to voicemail, forwarding it, or playing an announcement.
13 votes -
update firmware of desk phone not delete custom config
Have a fix when the phone is updated a firmware don't delete or remove custom configurations like speed dial.
6 votes -
Override The Save Contact on Personal Phone.
It is important to have the option to bypass the contact save feature on personal phones to utilize certain Ring Central functionalities. For instance, if a number is already saved in the mobile phone, the caller ID appears as the contact information instead of the set caller ID with *99 at the end.
1 vote -
Display Initiator's Extension Name (Caller ID) on Paging Group Broadcasts
Currently, when a user dials a Paging Group, all receiving phones in that group only display the Paging Group's extension number. There is no way for anyone receiving the page to know who or which location initiated the broadcast.
This is a significant problem in critical environments like schools, hospitals, or warehouses where paging is used for emergencies.
1 vote -
add internal auto-receptionist to ring settings of user extension
Adding internal ringcentral phone numbers i.e auto-receptionist number on ring settings of user extension.
1 vote -
Third Party Expansion Module for Rental Phones
Ability to add third-party expansion module to rental phones.
1 vote
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