3197 results found
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Outbound Fax Attachment File added to notification emails
To have an option for outbound faxes to send to all users and have attachments.
1 vote -
App Integration with Daylite (Marketcircle)
Share Daylite contacts (People & Companies) with Google based on a Group.
1 vote -
Red Dot Notification setting for the RingCentral Taskbar Icon
It would be great if a setting can be added to change which notifications cause the RingCentral Taskbar Icon to have a red dot.For those larger companies that have company wide Teams, it would be ideal to have a setting where the Red Dot Taskbar icon only appears when receiving a direct message or just selected users. Without this, having company-wide Teams causes the Red Dot to appear in the RingCentral logo in the taskbar almost constantly and is useless in knowing if someone is trying to reach out to you. If RingCentral is looking to attract much larger corporations…
9 votes -
message read double tick
some mechanism for message sender to see whether receiver has read the message or not
3 votes -
Shows the location of the Caller
Customer requesting to add a feature on the RC app that Shows the location of the Caller
3 votes -
Ability to use gif as profile picture.
Our logo is a gif. When we are not on camera, it would be cool if our profile picture showed our animated gif.
7 votes -
Text auto reply and signature
While away on lunch, out of office or not available auto reply would be very helpful when receiving a text. Automatic custom made Signature for every text sent would also save time and so the members know who sent the message.
24 votes -
Automatic SMS Reply
It would be nice to have an option for certain lines or all lines to have a feature where it will send a message saying the message/sms has been recived. Or allow for a custom reposnse to be sent out to the user.As a company where we get texts to our main line this would help as we do not reply to the via text, we then use email. By having this it would allow for the person sending the message to lknow that it has eben received.
4 votes -
Add the capability to input the "To", "Company" & "Phone No" to all fax coversheets.
When sending a fax, although there are the fields of To, Company & Phone No., there appears to be no way to add that informaiton of the Fax Coversheet. Yet it asks for the fax number and which coversheet you want to use, along with being able to add a note, but nowhere does it allow you to add the recepient's name, company name or phone number you are sending the fax to, or the company name or phone number. I find that so odd since the To and Company are primary in any fax coversheet.
3 votes -
Set Speed Dial using RingCentral App
Set up Speed Dial using RingCentral App that will reflect with deskphone as well
13 votes -
Yellow Calling Indicator
The green bubble next to your name, it would be helpful if it changed to yellow when you hit send on a call while you're waiting for it to connect. Then others can tell that you're dialing and not interrupt by calling them.
1 vote -
Update Presence Settings to allow Manual "Busy" Signal
RingCentral should allow users to manually select "busy" to reflect a red dot. This will allow for more flexibility and will provide users the freedom to be unavailable for periods of time throughout the workday. While the feature is automatic with an answered phone call, many users utilize RingCentral with their business organizations on a daily basis for personal messaging and document sharing. It would be great to have this feature available with more ease.
8 votes -
Need to separate the permission for profile picture and messaging
Currently, the ability for a user to edit their profile picture is tied to the permission setting to hide the messaging tab. This should be two separate things.
7 votes -
RingCentral App to Receive One Call at A time Only
-When someone call the direct number of a user extension, RingCentral app can receive two calls at a time -We want a RingCentral app to receive one call at a time only
5 votes -
Text and Voice message management
managing text and voicemail messages in the app is seriously lacking any features other than Delete! No archive or folder management. We need to be able to mark messages for follow-up, etc. Folders alone would allow this.
6 votes -
Allow Click to Call in Docs / Slides (not only Sheets)
Wouldn't it be good to get the possibility to use Click to Call on Docs & Slides, just like with Excel / Sheets ?We have plenty of presentations with numbers that needs to be redialed manually.Moreover, it's not very intuitive because it does work with Excel / G Sheet.
2 votes -
Is it possible to configure the number of times a prompt is repeated in the IVR system? Currently set to repeat 3 times, hard coded. I h...
...ave a flow in which if the person stays on the line I would like it to goto an extension. Currently the greeting repeats 3 times before going to the extension. This is not desired. It would be better if it repeated only once before going to the extension. With everything being configurable why is this setting hard coded? Thanks.. As it will give the customers option to select how many times they want the IVR Menu Greeting to play in case the caller will not press anything. As right now its fixed to play the IVR menu 3 times.…
57 votes -
Remove or lock the "Call from" option from specific users
Currently, Users can use the "Call from" drop down to change the number that the call they are placing, comes from. This is a great tool for certain users on our team, not so much for the ones that don't need this. For the majority of our users, they shouldn't be able to use, let alone see, this function.
5 votes -
Customize and change ring order of incoming calls on RC desktop/mobile app to another position besides First.
Right now I have the RC desktop app and a physical desk phone. I would like the ability to be able to change the RC desktop app to ring (2nd) in the incoming call order rather than default to the first spot. It forces me to have to toggle it on/off on a daily basis where if I'm in the office I only have my physical phone ring and if I'm out of the office I will toggle on the RC app to receive incoming calls first. If I had the ability to position the RC app in second place…
8 votes -
Call Wait Pop-up or Notification
If all extensions are busy on call or only one extension is online , there must be a call wait pop-up or notification comes up (if a client calls up). The feature is missing. We always miss the caller number or information. I request you to please add this feature "Call Wait Notification". This will help to call back our client.
5 votes
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