2789 results found
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Blocking calls after hours for cell but not physical phone/desktop app
The afterhours option is great. I want to use the phone app, but don't want work calls afterhours. The problem is this is a global setting. So if I am working late at the office, I can't get calls unless I remember to turn off the afterhours. It would be great to have the after hours seperated between mobile app (so I don't get calls outside the office) and physical phone/desktop (so I can get calls if I am working late)
2 votes -
Simplify RC Desktop and RC Mobile login process
A number of our users have complained about the 4 screens they have to go through just to login on both the RC Desktop and RC mobile apps. First picking Sign In, then a screen with how to sign in, then your e-mail/phone number, then finally your password on the 4th screen. If there's some way to combine some of these things to get it down to 2 or even 1 screen that would be great.
3 votes -
BOLD and add color options to team names, folder names, direct messages, favorites, etc...
I'm a member of 12 million teams (kidding but not), have 12 employees and 100+ coworkers who are all RingCentral addicts. It is enormously difficult to keep track of all of this and still get some REAL work done. Bold and color options would help me (and my coworkers) keep track of everything we have going. If you use this idea, can I please have a tshirt? XL! Thank you for your consideration!
3 votes -
Conversation-Specific Notifications on Mobile App
Right now (at least on iOS), all chat notifications from RingCentral are grouped under a single notification group, regardless of which contacts are involved.For iOS's native text message app, each conversation is a separate group of notifications. This is much better, since someone glancing at their notifications doesn't need to sift through all the messages to find the one conversation they cared about.
2 votes -
Listen to Recorded Calls Through Mobile App
It would be nice if we could listen to the recorded calls through the mobile app. It always takes me a while to figure out where it's located in the admin panel. Having it available in the app would make it much easier to find and listen to especially if you're not near a computer.
7 votes -
Create Condensed Task View with filter options
When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted space off to the right where additional information can be included. Also, adding filter radio buttons to view (only complete tasks, incomplete tasks, all tasks, etc.) Sort tasks by due date, etc.
1 vote -
Add a radio button on app icon
Sometimes when I step away from my desk, I miss the tone notification that I received a new message. I won't know I missed it unless I open the app. How about a radio button on the icon on my dock to alert me. Like the red radio buttons on my text messages on my iphone.
8 votes -
CarPlay
While your phone is connected to the car you can receive and answer phone calls. However, there is no function for making calls. Can this be added?
5 votes -
Shared Voicemail Notification
We are a small office of 3 people. We do not have a dedicated receptionist. When someone leaves a message, an email is sent to everyone in the group, but only on my RCPhone app does it show the glaring red number that there is a message. It would be nice the red number would display on everyone's RCPhone app, until the message is listened to.
4 votes -
SMS drafts saved to be sent later
I have used Zipwhip for several years, they have a very convenient feature that allows a draft SMS to be saved and sent later.This feature does not exist in RingCentral, I have talked with support several times.Thanks.
1 vote -
Call through phone from desktop app
Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Phone application works.
1 vote -
Dracula Theme
Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/
1 vote -
More pronouns in Ring Central
Ring Central only allows the following genders in their profile section:UnspecifiedMaleFemale Is there any way to add to this list? We believe it would be helpful to our employees, especially as one has recently come out as non-binary. Here’s my suggestion for a more fully-realized list:UnspecifiedMaleFemaleNon-BinaryGenderfluidAgenderMultigender Please note that I have not added “transgender” to this list because those who are transgender also fall within one of the categories listed above (for instance, a transgender woman is still a woman). This is not a complete list but hopefully encompasses the vast majority of people. Please confirm if these changes are…
8 votes -
Add comment streams within chats, voting functions, event function reminders
"Not a problem but what would be amazing is if you can have comment streams within the chats. Sometimes various conversations are happening within one ring and you have to copy and paste the thing you are responding to so that people know what you are talking about.Voting functions would also be cool.Also, it would be nice if the event function gave reminders."
1 vote -
Ability to Forward Call to Another Extension
When a call is coming in, there is no ability to forward/transfer said call to another extension to answer. There is only a button for sending to voicemail or answering. I want to be able to send the call to my assistant without having to answer it, put on hold, and transfer.
13 votes -
Turn off notifications during nonwork hours for mobile app
Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when setting work hours would allow us to ensure that we are not interrupted by work when we are not on the clock. We could go back to enjoying our evenings and weekends again!
14 votes -
Only number associated with user is visible to him/her
There should be option where when number is assigned to user, he should be able to view and use only assigned number, not have list of all numbers that are there on the main account.
2 votes -
Change company contacts to show direct numbers
The mobile app has it's current contact page show company contacts with their emails for the accounts. I don't see this as very useful as we use other apps to manage emails and would much rather have the direct number shown there instead. I understand that it is shown if you tap on the contact. I would like to be able to see the direct number or at the very least be able to choose what info is shown for each contact so I can edit it to my liking.
2 votes -
RingCentral Classic Install / Uninstall
As RingCentral Classic updates have occurred, they have continued to create a new file, rather than removing the outdated version. Provide an uninstall tool to remove all / select legacy versions
8 votes -
Option to disable the beep before a page
Give us the option to disable the beep when paging.
25 votes
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