3105 results found
-
Text-to-Speech for SMS
Text-to-Speech for SMS
5 votes -
VDI (Virtual Desktop Infrastructure)
Ring Central does not have an application that is optimized for VDI
1 vote -
SSO for RingCentral
it’s not quite automatic. Users still have to go through a process of clicks and entering passwords to get to it when on our network.it would be easier for user to enter email or phone number(one time) and detect the appropriate authentication flow automatically so no need to enter it again when going to RingCentral
1 vote -
Obvious bug in the system- cannot disable user tip pop ups and they keep happening
The same user tips keep popping up even after clicking "Got it", which usually means that it wont come up again, but on your system the same ones keep popping up. Is there a way to turn off ALL non essential pop ups?
5 votes -
Recent Reactions in the quick menu (or customized reactions quick menu)
Instead of showing the same reactions in the reactions quick menu every, show the most recently used reactions. Either that, or make the quick menu customizable.
2 votes -
Option to Reach support via app
RingCentral support can be reached via phone and support site but it would be a good option to reach support from within the app.It would make it easier to have an option within the RC app to reach a support personnel to help out with any issues encountered.RingCentral mobile appDesktop appWeb App
1 vote -
Make Bluetooth work from cell phones
The accept and end call buttons on headsets don't work with the mobile app. These also don't work with a car Bluetooth connection making hands free operation impossible
8 votes -
Call pick up using RingOut feature via HUD
We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work with the RingOut feature to push the call to the users deskphone who wants to pick up the call?
2 votes -
notifications for texts and phone calls decoupled
Some members of our team would like to be able to get push notifications for text messages, but not calls, after hours.
2 votes -
Hide/Disable Resource Center from RC App
Although the intent is to empower our users, we as a Firm do not want our users to do self-help. We want to be able to manage what our user community is able to do. We request that the "Resource Center" allow clients to control by hiding or disable the option.
2 votes -
Message sent to sender of a text message alerting them a RingCentral number does not accept Text Messages
We have texting disabled for all users currently (we have some Hipaa stuff to get through), there does not seem to be a message sent to someone who tries to text one of our users (phone numbers) that says the RingCentral number does not receive text messages at this time.a sender does not know if the text ever completed or did not complete.........in a business scenario this would be very helpful....
2 votes -
Hide RingCentral App Features
It is extremely confusing to have RingCentral Messages as well as Text Messages. There are already too many methods for communication for most users (email, text, phone, Teams, RC Messages, Skype). We should be allowed to disable this feature. All customers are different, but we should have the ability to administratively disable certain features. Messaging is one of the key ones. Fax should also be able to be disabled from the administrative level.
8 votes -
Text to 800#
We would like to be able to receive text messages and voice calls on our 800# and have that 800# (extension) forwarded to an individual's or group of individuals' cell phones.
1 vote -
Customizing Personal / Business Call after hours
Would like to check if our system can detect a personal or business call.An identifier to segregate personal and business calls directly on the RC App
4 votes -
Please develop a "simple mode"
Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust).things like dialer, messages, favorites, hud need to be accessible with a single click.hotkey: please allow for a single hotkey to pickup calls, also, allow for calls auto answer.
18 votesWe're excited to invite you to be a part of our beta program for the new desktop phone experience beta program. If you haven’t already reviewed the new experience, please take a look at a summary of it here. Please email ideas@ringcentral.com if you want to join the program! What you can expect from the beta program:Early access to new features: Be the first to try new features & updates.A chance to shape the product: Your feedback is incredibly important to us. You'll have a direct impact on the final product and the experience of all our users.Plan for your rollout: Get a head start on rollout planning & user communications. How to turn on the new desktop app experience: In the bottom right corner of the app, click settings. Click general at the top of the next menu. You will see a toggle to opt into the productivity tools… -
Online Status on right shelf
Add Green, Red and Grey status to the profile icons on the right side shelf within teams
1 vote -
Add orange status to RC app
In RC App, we have green status for "online", red for "DND" and grey for "Invisible"We need orange/yellow status when the user is absent or away from his PC
5 votes -
Ability to disable Glip/Messaging and Global app control
Needing the ability to control what RC apps display as well as a feature to disable the internal messaging platform formally known as glip. We have a messenger internally already that's heavily integrated with our current systems in place and having two platforms is grounds for disaster.
8 votes -
A Better USER Interface - Fixing Vacation Message Setup
Hello, I think one of the most problematic things about Ring Central is that the user interface was designed by/for tech people, not typical end user. When making any user interface, you must design for the least technically skilled. You must walk the person through, and use simple, concise, explanations of what you are doing with them. Ring Central has a massive amount of options that instantly overwhelm. This needs to be fixed for the purposes of what a typical, day to day need would be, for the front line user. Currently it can be up to 8 steps just…
2 votes -
Status in Contacts
We use the softphone in the RC app to lookup contacts and transfer calls. I feel like the internal people's status should be shown. It would be nice to see it there so you don't have to look at multiple things to figure it out.
5 votes
- Don't see your idea?