3197 results found
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Make RingCentral app for android and ios compatible for Microsoft Intune
Please make RC mobile app for ios and android 100% compatible with MS Intune where Microsoft edge is the default browser
20 votes -
Requesting to have a feature to hear engage tone/busy tone if the user has a call.
Requesting to have a feature to hear engage tone/busy tone if the user has a call.
7 votes -
Location tracking for incoming a non-callers
My team is a very effective team. If we were to get somebody who repeatedly gets anon callers but nobody else does, is there a way to track the caller? Maybe general location such as city or state? I have no way of tracking a slacker if they join the team from the anon caller perspective.
2 votes -
Send all calls to voicemail except when the caller is in my Contacts folder
The spam calls about renewing auto insurance in particular are getting out of hand. On my cell phones, I can send all calls to voicemail except when the caller is in my Contacts folder. It would be nice if Ring Central could do this too.
3 votes -
Add preview of the beginning of recent SMS messages like the old app used to have
On the old desktop/browser app, you could see a snippet of the beginning message of the most recent sms messages & you could scroll down to see older messages. When we had to switch to the new desktop/browser app, that feature went away & now we can only scroll through the phone numbers of the recent recipients & have to click on each specific # to see the message. It was very helpful to be able to scroll through the partial messages when trying to find a specific message. Since most phone numbers are not in my phone book, it…
2 votesHappy to say this is implemented, please ensure you are on the latest version of the desktop and mobile apps for access. -
Provide a way to block delete contacts and voice mail.
SummaryI find that the proliferation of political, scams, and non-profit fundraising are flooding my voice mail. Also vendors and other contacts either fall out of favor or are superseded by new ones. I hope that RC will provide a way to manage both of these in blocks. This can be done be grouping data records (objects) by search conditions or with check boxes in the user interface.ContactsThere is currently no provision for removing "blocks" of contacts that are no longer useful. I would suggest that RC provide the ability to delete blocks of contacts by person, check box, or by…
1 vote -
Ability to add call log contacts to any list including global company list.
There needs to be an ability to save call log contacts to any contact list not just default to users personal list.
1 vote -
Save custom status
I understand that we can set a custom status and I understand that there are 6 "canned" statuses. I would like the ability to either edit those 6 canned "slots" or add my own custom statuses that I might use frequently. I would find this super useful during work from home times.Examples: "Picking up the kiddo from school", "Away for lunch", etc.
71 votes -
Add captions for phonecall
Captioning for RC video is wonderful for those of us with hearing deficiencies. It would be great if the desktop and or mobile app extrended that same technology
7 votes -
vCard
On my iPhone, I am able to essentially add myself and all of my info as a contact and can text that to others. Please add this virtual business card feature to the RingCentral app so we can text folks all of our information. Thank you.
19 votes -
Bring Back the Missed Chat Message Preview that arrives in Email. This was recently removed
The Email Digest that gets sent when we used to miss a chat message would display the chat message contents in the email. This was recently changed. Now their is only a Reply fuction but I have no idea what I am replying to.Having this feature helps when we are out of office or in meetings and need to respond.We do not want to install RC apps on our personal cell phones.
14 votes -
The ability to prevent update the task status in case if task is overdue for everyone but creator.
To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue.In case if the flag=false/disabled the update function is disabled for non-creator users in case if task is overdue.
1 vote -
"ignore" button on Google Extension sends call to voicemail and is linked to the RC App?
When you have the google extension and the RC App opened and that a call comes in, if you click on "ignore" on the google extension the RC App will still keep ringing and you have to also click on "send to voicemail" on the Rc app. Is it possible to link both apps and if "ignore" is clicked on the Google extension it also sends it to voicemail on the RC App.
1 vote -
Allow guests the ability to initiate video call
There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
1 vote -
Add Home Screen with Favorites or HUD to Android and iOS app
currently when I want to call a co-worker from the Android/iOS app I have to either memorize their extension, search their name in our company contacts, or scroll through the company contacts to find them.Adding a Home Screen or even the HUD from the desktop app would allow me to call my most commonly contacted people without taking the extra steps of finding them.
7 votes -
Allow all posts to be deleted from a 'Team' in the RC client
CurrentlyYou can create any number of 'Teams' (chat channels) but if you want to delete posts from those chats you have to manually delete each post one-by-one.ProposedCan we have a facility where the administrator of a 'Team' channel can delete all posts and contents of a channel in one step. We would have an option to delete every post, file / attachment or pinned item' in a channel whilst keeping the channel and it's members.Optionally a system were we could multi-select items from the channel and then press 'Delete' would be ideal.MotivationIn some of my Teams we want to remove…
4 votes -
Call Queue Lineup
Urgently requesting a feature in which we can view all incoming calls within our queue at once. A "Call lineup" of sorts where all the calls that are awaiting pickup are listed so we know how many more calls need to be answered within a specific time-frame. There is no feature in the app to do this, and even within the admin portal, there still is no way to view how many incoming calls are happening simultaneously.
4 votes -
For SMS, settings to set the default phone number and group text checkbox
When sending an SMS, the app will not let you set a default phone number to send the SMS from.Every time my team opens the app, they must choose the correct phone number to text From, before sending a text.This does not exist in RingCentral, I've talked to their support several times.
5 votes -
Ring Groups to Ring on App
Ring Groups must ring on app. Essential for executive assistants.Ridiculous this is not already a standard
6 votes -
Allow user to easily recover a deleted voicemail.
Useful if user accidentally deletes voicemail
16 votes
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