2789 results found
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Kanban for tasks
Kanban (To-Do, Doing, Done or more) view option for tasks, making it easier to follow and manage. Quite like Trello but all in one app. That would be awsome!
7 votes -
Ability to add a contact's extension number to the phone number when inputting a contact on the web version
When inputting a contact through app.ringcentral.com there is no option to add the person's extension without getting an error message. The only way to do this is to open the app on the phone where it will accept the extension by adding * and the number...but not on the web version.
6 votes -
Ring Tones / Waiting Music
Could you please consider adding some audio files to the downloads option with RC approved music for ring tones and on hold/waiting calls? It would be nice to have more than the few options that are available at the moment.
2 votes -
Ability to customize contacts list view
The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by company name with company representative's first and last name also displaying as well as phone number. For those of us whose clients are other businesses (e.g., I have a bookkeeping service that caters to small businesses), this is a better way to view the contact list. My workaround for this limitation is that I place the business name…
2 votes -
Extension number field for personal contact number
Hi. Our customer would like to add a personal contact numbers and include the extension number. However, there is no field for the extension number. Customer said that this would be more convenient for easily dialing the number and connecting to the right person.
2 votes -
Add private call parking to the RingCentral app
Private call parking and HUD could be useful features to the new RingCentral app as it were on the RC Phone for Desktop app
3 votes -
Allow the RC app to provide troubleshooting steps
RC app users on any platform should be provided basic steps to try resolving problems.Or a pop up that will allow the users to know what could have caused the problem on the app.Ex. 1. Lost internet connection, possible troubleshooting Step is to restart/reboot the device2. App unresponsive or have stopped working, possible issues with the CPU usage, troubleshooting step close the app and all other application running on the device.
3 votes -
Allow RC App Video Meetings from Synced Calendar to join/launch Microsoft Teams meetings directly from app like zoom, gotomeetings.
Zoom, gotomeetings and RC Meetings allow users to hit "Join" button from the RC App but it only gives Team meetings the option to Dial in.It would be great to be able to launch teams meetings with Video Meetings tab from our synced calendar .
8 votes -
Export List Audio Conference Host/Participant Codes
Make the audio conference host and participant codes part of the user details export.
6 votes -
Ability to disable "Announce Yourself" for merged calls
The previous app version did not have this and the ability to quickly merge calls was easy and convenient and important to my business. The new step adding the prompt asking to announce yourself to a call I've already started and made the call to a specific individual is unnecessary and frustrating as the user and the party joining the call. I understand this option for a conference call where you have multiple people joining the call but that's why there's a Conference Call number to dial in.
4 votes -
Canon Webcam Utility not recognized
Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
2 votes -
Microsoft Teams is set as priority for Mic Permissions
When Ringcentral and Microsoft Teams are running side by side, Ringcentral desktop App will have errors asking users to allow microphone access. Not sure if this is something that could be fixed on the Ringcentral side.
1 vote -
Toggle rollover Pop-Up on numbers in RC App
The pop-up you get over your mouse when rolling over a number in the RC Application can be annoying. It prompts you to 'Call, Text, Add Contact' and most people don't utilize that. a Toggle Option would be appreciated.
1 vote -
An option to cancel the outgoing fax
customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening
3 votes -
Change Main Site Name in Admin Portal
We have multiple sites. We can change all of our site names except for our headquarters (which the account is tied to). Like to be able to change 'Main Site' name to our City location.
6 votes -
Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer
Currently, Glip tasks with multiple users assigned have a progress bar. Most of our users reported they did not know where to go to check off that they completed their part. There needs to be more information given to the user to let them know that they need to click on the status icon to update their part of completion status. for that group task.
1 vote -
Disable incoming calls pushing to front in RingCentral Classic
If a user is needing to potentially answer calls but is also working on something else, it would be nice to have a setting that allows for standard Windows/system notifications without having the incoming call be pushed to the front (and interrupting the user's current work.)
3 votes -
Add multiple block numbers in user settings and download blocked numbers
Add multiple block numbers in user settings ext-screening, greetings and hold music- blocked callsas to save time rather than just putting 1 number at a time.download all or multiple blocked numbers to remove from blocked number list
7 votes -
Send an after hours text automation
It's like a voicemail for after hours setting but in text.
6 votes -
Ring Central App on Computers Circle with Initials
Hello - in the app on the computer in the message section my circle with my initials was Red and my business partner was green. Then one day the app made us both blue. I called to have it changed back and they said the system generates the colors and they can't be changed. Our conversations now are very hard to read through as we both now show in blue so we have to pay attention to what they initials are. It may sound trivial, but it is a pain now.
1 vote
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