3033 results found
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Add start Audio Conference to the RingCentral Unified App from RingCentral Phone App
The RingCentral Phone app has a button where you can start an Audio Conference. It would be very useful if this button/feature were added to the RingCentral Unified app.It would also be useful to be able to manage the Audio Conference directly from the RingCentral Unified App. The admin can control the audio conference by being able to mute the callers or disconnect the caller from within the app.Would also be great if you can transfer a call into a audio conference as well and then add additional calls into the audio conference.
7 votes -
Send Call Queue voicemail to multiple user's App
Have voicemails visible on multiple user's app.
4 votes -
Move time stamp so it is not hidden under the emoji menu
When I hover over a message the time stamp is covered up on app when using PC. This makes it difficult to find messages at particular date/time when scrolling through a filtered search.
5 votes -
Airpods not working on the desktop rc app
the desktop rc app is not supporting the airpods but before it works with the old app
1 vote -
Manage Meetings from within RC App without linking to Calendar
It would be helpful to be able to manage meetings after they've been created from within the RC App. Once created there's no way to get back to them to change or cancel. There's also no way to see a list of upcoming meetings in the App.It can be done in the RC Meetings App but not the Unified RC Desktop App. Since the RC Desktop App is supposed to be the consolidated place to do everything I would think this should be added to it, especially if the separate apps are going to be phased out next year.
19 votes -
Automatically delete the email address after deleting the extension for promotional items or marketing
Deleting extensions does not seem to delete the email address on the marketing automation database which is causing issues with the users email server.
2 votes -
Monitoring RC Chat Messages for Human Resources and Security
Hello as an RC Admin for my Org I have been approached about Monitoring RC Chat Messages for Human Resources and Security. We would like the capability to see what is being said over chat from all users within our organization (in real time). I have called RC Tech Support and they assured me this is not a current feature so I would like to suggest this as one.
18 votes -
Add call queues to Ring Central app company contacts.
In the company contacts list in the Ring Central Desktop app, you can only see users, you need to be able to see & call your company call queues from this app, just like you can in the other RC apps.
3 votes -
Garmin smart watch push notifications
Currently, RingCentral notifications do not push to Garmin smart watches
7 votes -
Text Send button
Add a 'send' button to send a text similar to the 'send now' on the fax option. Would avoid confusion of how to send a text. I believe the desk phone app had a send button.
2 votes -
RingCentral App should have "Ring out" feature
All our users currently use the “Ring out” feature in RC Phone to send all outbound calls to their desk phones. Because there is no similar feature in the RingCentral app, users either have to dial out on their computer or force the call through the older RC Phone app in order to use the Ring out feature. I am concerned that RC will sunset the RC Phone app, leaving us without an alternative. Anyone that wants to ring their desk phone before the computer or mobile phone would benefit from this feature.
3 votes -
Hotkeys for New Actions like 'Send new message,' 'Start a video meeting,' 'Send new text" etc
More hot keys in general, but It would be great to have hotkeys for all the new action options.
2 votesThis is available in app today, learn more here.
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I have business email app called hushmail.com
I would like to integrate with ringcentral as with google workspace
1 vote -
Disable press 1 to join a meeting
When inviting someone to a meeting by phone the receiver of the call must press 1 to join. If you're calling a service, like interpretation, where you key in your ID and there isn't a live rep answering the phone then you can't use this feature.
1 vote -
RingCentral Phone App and Unified App Call Queue search/contact parity
The RingCentral Phone app allows you to search for Call Queues by name or extension when transferring or making a call. Receptionists searching for a Call Queue to transfer calls cannot find Call Queues by name or extension.Alternative is to import contacts for each user manually.
4 votes -
Spell Check Language Setting on RC App
Currently, the default language for the RC app is set to US English, even if the local settings of the users' machines are set to a different language. There should instead be an option/feature for spell check to be in different languages on the RC app.
5 votes -
Right side panel displayed with messages, save last displayed, for tasks add option to only show un finished tasks
The right side panel is nice for what it can display, but it should remember what you had displayed last. I would like employees to be able to see their tasks easier, the way it is now everyday you have to change the view to display tasks.There should also be an option to only display un finished task in the right hand panel
2 votes -
Add ability to have custom links on the left hand menu bar
The left hand side menu bar would be more useful if you could add custom links to it, like a link to go directly to Events > All Events > Month view, so you can get there in 1 click instead of 3. This way the things you use most often are easier to access
2 votes -
Date stamp / Time stamp viewable on TEXT list
In prior version, you were able to see the date / time stamp along with the body of the text in a list format without having to hover over or click into every text. This makes it difficult to find communications. Please give an option as to how to view messages so we see more than just a list of contact names. We should be able to expand this view to see more information (i.e.: date, time, company name, phone number, body of text).
4 votes -
Alternate View for HUD that obscures name/number
Currently, when showing the active call it also shows to whom the person is talking or the phone number for the person, we would like a way to turn that off so that you can see they are on an active call but you can't see to whom they are talking.
3 votes
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