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2826 results found

  1. Mobile Directory Filter

    On RingCentral mobile, the contact/directory feature does not have the same abilities as on desktop. For example: On the desktop RC Phone app, I can filter by site so I can see all users in a particular site. Another example is searching on title. "Branch Manager". The mobile app does not see this information.

    1 vote
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  2. Caller id covers the toggle where you can leave or enter to accept queue calls-need a widget toggle or to move it

    My caller id on Android comes up on the top and covers the whole top when a call is coming in. I often have to leave the queue so someone else can pick it up (if I'm already busy with something) and I can't get to the toggle without repeatedly disconnecting the current incoming call. If I'm not quick enough to get to that toggle, I have to do this many times which I'm sure is not fun for the caller. A widget on/off queue button or toggle that we could place on our wallpaper/phone desktop would be great, or…

    1 vote
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  3. Fax contingent recipient

    If a DID receives a fax, but the user is not signed into the RC desktop or Mobile apps, a contingent recipient should be able to be specified.

    1 vote
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  4. Add Thailand for Global Office Supported countries

    Add Thailand as one of the supported countries for Global Office number. This way it can help in utilizing their numbers as Caller ID both Locally and Globally.

    1 vote
    Future Consideration  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  5. Please add ability to make notes and tie to a given number.

    we do a lot of call backs and follow up and it would be great to use the RC app rather than using Zapier or some other app to dump numbers into our crm.  This would make RC a mini crm for tracking call history until a number is actually converted.   We would also be able to them track history in the mobile app too.  Don’t forget about the smbs who don’t want to pay for added services in order to track customer touch points.

    3 votes
    Under Review  ·  0 comments  ·  Application  ·  Admin →
    How important is this to you?

  6. Drag and drop teams/people into folders

    Currently, you can only add and move teams in/out of folders using a drop-down menu. I think it would be easier if you could just click, drag, and drop teams (and perhaps people too) into desired folders in the left-pane.

    39 votes
    Future Consideration  ·  1 comment  ·  Application  ·  Admin →
    How important is this to you?
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