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  1. The SMS/ Text message feature is very useful, but the current implementation is very rudimentary. Modern messaging applications found on any mobile device, or apps such as WhatsApp, iMessage and even Google Chat have the option to react/ like a person's message. This is useful when you want to acknowledge that you received a message without actually sending a message back.Please see the implementation in any modern messaging app. You receive a message from someone. You can click on the message to add a reaction (heart, thumbs up, or other emoji, etc). This currently cannot be done in either the…

    14 votes

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    Under Review  ·  6 comments  ·  Application  ·  Admin →
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  2. 1 vote

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  3. Today students at Columbia University can sign up for a RingCentral account using their Columbia.edu email. They are required to create a temporary password before they are allowed to sing in using the SSO credentials. Columbia is asking to remove the step requiring a temporary password.

    1 vote

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  4. The ability for federated accounts to share contacts using RC app and WebApp.

    1 vote

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    • we change the message recipient of 109 to 102 and we want it to show in the MISSED in the ringcentral app of ext 102
    • but getting missed calls in emails is very painful
    2 votes

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  5. In RingCentral app, it takes 3 clicks to delete a voicemail. And you can only delete one message at a time. Please put a delete icon on the line with the other quick pick choices.

    1 vote

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  6. There is a current limit when sending SMS per attempt, it would be better to increase the characters per SMS attempt for the convenience of our users.

    14 votes

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    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  7. A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particularly valuable in urgent situations such as fires, earthquakes, active shooters, unknown personal on site and other emergencies. It would be highly beneficial if this notification system includes a customizable preset text prompt, allowing for a swift and mass distribution of critical information to the entire company or specific groups and locations.

    17 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  8. This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!

    42 votes

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  9. turn off the advance settings for messaging notification and stick to basic

    1 vote

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  10. It would benefit our companies if we have the option to sync our calendars and contacts from Apple.

    8 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  11. Wants to stop external calling on the mobile app.

    An option to assign a role/permission restriction to just stop external calling from the mobile app only and just use the RingCentral Desktop app as the one with external calling functionality.

    1 vote

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  12. Show time stamp in addition to the date on the list of call recordings on the desktop app.

    2 votes

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  13. External guests are being blocked or automatically disabled after creating free accounts for RingCentral Messaging using either the browser version or the desktop app. Can't add external guest users to our contacts who are using a free account nor they can't use RingCentral Messaging at all.

    8 votes

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  14. In the desktop app and are in the phone section and hover over internal calls it should give you the call option first then the message function. Right now it gives you the message function and the video function and to use the call function you have to select more. It should work like it does on calls that are external where it gives you the option to call and text.

    1 vote

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  15. Remove or restrict option to choose "invisible" status

    21 votes

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    Under Review  ·  5 comments  ·  Application  ·  Admin →
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  16. It would benefit our companies if we have the option to update the emails sync to our contacts and calendar in bulk, instead of updating them one by one.

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  17. In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this.Might be worth while to expand the search range to include all details.

    9 votes

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  18. An additional feature in RC mobile app interface to have the option to forward the call onset instead of answering the call or forwarding it to voicemail

    5 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  19. There have been issues with the connectivity of AirPods with the RC app during the recent update. As advised, AirPods are not listed in the recommended headsets to be used with RC but will be highly appreciated if this can be optimized.

    8 votes

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