2966 results found
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Disregard the iPhone Auto-Lock while listening to voicemail playback
When listening to voicemails in the RingCentral iPhone app, the screen can time-out and auto-lock unless the phone is interacted with before the screen locks. We would like the iPhone's Auto-Lock to be ignored only when the playback of voicemails is occurring, allowing for the full message to be played uninterrupted and without intervention from the user. This is the normal behavior of the iPhone's built in voicemail playback.
1 vote -
Timestamp of the sent failed messages
customer would like to have a timestamp for any failed messages
1 vote -
Turn off the Automatic update on the RingCentral Desktop App
Have a settings on the Ringcentral desktop app where in there's a way for us to turn off the Automatic update, not everyone wants to have the latest version
11 votes -
Add wide contacts on Main Company Number
Adding contacts under the Main company number, so it will be easy for us to identify who is calling.
2 votes -
Enable Call Monitoring on a Three-way Call
Current call monitoring only works on a normal phone call, it would benefit the customers who can monitor all calls within the company even if it is a three-way call.
2 votes -
My caller ID - Remove Drop Down Menu
Hi
Is there a way to remove the drop down menu form the My caller ID field in the RC app, so that it only shows the user's DDi?
Thanks
1 vote -
Customer would like to add 500 members in group message
Customer would like to add 500 members in group message so he can be able to cascade messages to his church members
3 votes -
Preview Fax Attachment before sending from the RC App
Preview Fax Attachment before sending from the RC App, Is it possible to preview a fax message before sending on the RC desktop app?
2 votes -
Extended hold time limit for RingCentral Mobile App for iOs and Android users
The customer would like to improve the hold time limit using the RingCentral Mobile App.Unlike on the RingCentral Desktop App, no time limit on how long they want to place the call on hold without auto disconnecting the call.The customer tested the hold time limit for their iPhone and Android phone and after 5 minutes of holding time the call is automatically disconnects.
3 votes -
Feature Request: Cross-Platform Call Flip
Overview: Currently, RingCentral's call flip feature allows users to seamlessly transfer calls between devices within the same platform (e.g., mobile to desktop). However, there's a growing need for the ability to transfer calls across different platforms using the same device (e.g., mobile device, but transferring from a RingCentral mobile app to a browser-based platform or direct mobile number).Requested Enhancement:Cross-Platform Call Flip Capability: Enable users to transfer ongoing calls from one platform to another, using the same device. For instance, transferring a call from the RingCentral mobile app to the RingCentral desktop, web app or direct mobile number.Seamless Transition: Ensure a…
3 votes -
Ability to Add Account even if the extension is not an actual user. Like Message only extension
Need to have an option to add message only extension on the RingCentral Desktop app or Web App so I can switch my account that has a digital line and the message only extension
3 votes -
Call Integration
I want to be able to make calls using my iPhone and it will automatically use the RC app without having to go directly to the RC app to dial a number.
3 votes -
Add optional pin to access RingCentral app on mobile device.
Adding a pin to the app would make it so we can be compliant with federal rules around Contacting patients And protecting PHI. If the device was lost or stolen the Information on the app would have an extra layer of security e to prevent unauthorized access to patient contact information.
2 votes -
Option to Customize App's Button while on a call
The customer would like to have the option to change the default buttons while on an active call. Currently, they have Mute, DialPad, Audio, Add, Video and More.
21 votes -
Presence Indicator
needs to have the presence indicator integrated into the contat view of the RingCentral app
if someone is already using the RC app it should no longer needed to be added on the HUD view just to see if they are on call or not
3 votes -
Ability to Add Call Queue Extension on HUD
Since park locations can be added on HUD. We are requesting to add call queue extensions as well on HUD.
11 votes -
Breakout rooms should be allowed for the participants in the video meeting
Because in a meeting of 10 or 20 people. Members could go into a breakroom with whomever they wish to meet and have a dialogue in private then return to the main meeting to collaborate with the rest of the team. This allows for brainstorm sessions without having to wait for the meeting creator to assign them into a break out room. Thanks
8 votes -
Receiving OTP from the bank using the RingCentral Number
Customer needs to receive the OTP from the bank using his RingCentral Number
63 votes -
Keep Unread Conversations Visible In Collapsed Folders
Unread conversations in folders should be visible regardless if the folder is collapsed or not unless they are muted.
12 votes -
block incoming caller ID
I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
44 votes
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