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Phone & Messaging

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3232 results found

  1. Able to add guest contact to quick contact

    6 votes

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    1 comment  ·  Application  ·  Admin →
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  2. To avoid accidental deletion of important SMS in the RingCentral App Desktop/Mobile.

    19 votes

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    Under Review  ·  9 comments  ·  Application  ·  Admin →
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  3. Currently, if using Desktop Pairing mode to use the app to make calls through a deskphone, you do not get the application pop-up dialpad. If you want put a call on hold or transfer while in this mode, you have to do it from the deskphone itself. Would like to have the full desktop app experience while connected to the deskphone (like the ability to put calls on hold/transfer calls from the desktop app while paired with the deskphone).

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  4. Ability to add bio (short description of a user) via the RingCentral App

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  5. The customer wants to limit RingCentral app notifications. He only wants to disable call park notifications even if he is added as a member of a call park and still continue to receives other app notifications.

    11 votes

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  6. We have SSO turned on. Most users are on a chromebook. We need to access the app glip. We are looking for an option to sync the log in however it is setup to log in first in RingCentral not sync even using the option for SSO. The glip app does not always work unless we connect to Ring Central first -
    then we can connect to the app.

    2 votes

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    New  ·  0 comments  ·  Application  ·  Admin →
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  7. Customer would like to send SMS to more that 500 numbers in one go. and not be flagged to TCR even sending to unsolicited numbers.

    7 votes

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    0 comments  ·  Application  ·  Admin →
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  8. In response to the high demand from partners who require special group messaging functionalities, certain carriers have already acknowledged their efforts toward finding a resolution and receiving group SMS from T-mobile numbers are one of them.

    13 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  9. When a user has MS Teams Mobile Mode enabled, they should have that clearly indicated and guiding them to the MS Teams to get full funcationliaty on the mobile app. As it works right now, users are just shown the dialpad and think there is an issue when they try and check their messages, place a fax, etc. While the intention is for them to do this in MS Teams, this is not clear in the RingCentral app the way it works now.

    7 votes

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    Under Review  ·  4 comments  ·  Application  ·  Admin →
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  10. should keep all the details of the user (messages, fax, voicemail, SMS) when you deleted the user and re-add it with the same user details

    22 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  11. Want the external stereo system to ring if a call comes in the BT Cloud Phone Number. The office/environment is very noisy and the stereo is necessary to hear the incoming calls.

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  12. It will lessen the hassle of downloading the images and videos received via SMS and send it to others in a form of a new message.

    10 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. Shared Fax with Designated Inboxes

    This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.

    Here's a breakdown of the functionalities:
    Group Management: An administrator can create groups of users and assign a shared fax number to the group.

    User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.
    Designated Application: The faxes are delivered…

    3 votes

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    0 comments  ·  Application  ·  Admin →
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  14. Shared Fax with Designated Inboxes

    This feature would allow businesses to assign multiple users to a single fax number. Faxes received on this number would be routed to individual inboxes within a designated application, ensuring each user sees only the faxes relevant to them.

    Here's a breakdown of the functionalities:

    • Group Management: An administrator can create groups of users and assign a shared fax number to the group.

    • User Roles: Within a group, users can have different roles. For example, some users might only have view access, while others can view and annotate faxes.

    • Individual Inboxes: Each…

    2 votes

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    1 comment  ·  Application  ·  Admin →
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  15. Customer would like to have feature that once they received an outgoing fax confirmation it will automatically print out.

    4 votes

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    0 comments  ·  Application  ·  Admin →
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  16. Have app save my choice for input and output. If the headset is not recognized, them go to the default setting.

    The app should remember the last setting. Only go to default if the that choice(headset) is not available.

    5 votes

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    0 comments  ·  Application  ·  Admin →
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  17. An additional feature in RC mobile app interface to have the option to forward the call onset instead of answering the call or forwarding it to voicemail

    6 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  18. On physical phones, the device automatically sends dscp tagging of ef1, however the softphone client does not have this enabled by default and requires a lengthy GPO to setup. Can we have DSCP tagging feature added to the softphone client software

    4 votes

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    0 comments  ·  Application  ·  Admin →
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  19. Unable to use document feeder when using scan to fax

    11 votes

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    Under Review  ·  2 comments  ·  Application  ·  Admin →
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  20. When an employee resigns or is no longer active, admins should be able to delete their old messages.

    13 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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