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2814 results found

  1. mobile app should an auto refresh state when getting disconnected to network or when changing networkapp should reinstate connection to internet source as soon as it check that the mobile phone is connected to a new network

    1 vote

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  2. It would be nice for Ring Central to be able to recognize when a user has locked their computer and update their presence to "Idle" or something similar, noting that the user is briefly away from their desk. Our policy is to lock your system when not in use, so if somebody locks their system and walks away to help somebody with something, it would be nice for Ring to reflect that the user is not available/idle/away, so that they're not still receiving calls, appearing to be available. Otherwise, users have to remember to change this every time they step…

    3 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  3. Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.

    1 vote

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  4. I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my browser tabs about missed calls. Makes it hard to know when a message actually comes through.

    2 votes

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  5. Have the option to label recorded calls for example: be able to mark a call as warm lead and then be able to find the recording easier by searching for warm lead. Alternatively have the option to create folders to put recordings in so that way you could open a warm leads folder and have all the recordings in one place. The current problem is that all recordings are in the same place which makes if difficult to keep track of the recordings because it is cluttered with 5 second recording of voicemails.

    6 votes

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  6. I noticed there's a video app, please add the camera so that documents can be uploaded into the app, whether they are pdf or jpeg

    2 votes

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  7. Have an option to turn off notification directly from RC app to stop getting notification when a user log in from a common desk phone

    1 vote

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  8. Would it be easy to have a time option for the RingCentral application, How can I add a column with this data

    1 vote

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  9. I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of RC Phone, RC Meeting, RC app veersions 21.x, 22.x, etc. I would like to have a way inside the RC portal to see what versions are installed so we can take remedial actions to get everyone upgraded.

    2 votes

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  10. I tested the texting service to one of the numbers on our inventory( inactive), but it looks like it just goes through with no error message letting the customer know that we would be able to receive their text. I think it'd be helpful to get a text back with an error message.

    1 vote

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  11. customer would like to have access to the version of RC app installed on each user from admin portal

    1 vote

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  12. -This is useful in a way that users does not have to get in their service web accounts to edit their names every time they send a Fax-Would give users security and privacy as they don't want their last names to appear on the Fax Message

    1 vote

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  13. Please make the play button in the Inbox for the Voicemail much larger, as large at the phone and text buttons. I cant tell you how many times I have gone to this Inbox to LISTEN to a voicemail and I end up calling the number instead because I assume the phone icon plays the message. Having to search for the play button under the phone number doesnt make sense.

    1 vote

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  14. log in on 2 devices with the same user with different roles.

    1 vote

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  15. It'll be nice to be able to add notes to incoming / outgoing calls and voicemail as well.

    9 votes

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  16. This feature will be useful to customers that will send fax without them creating a document and attaching it on the email.You can compose on the body of the email for the message on the fax that you wanted to send and send it without creating and attaching the document on the email. Example:Compose a fax message on the body of the emailsend the fax directly to the recipient Its very easy and useful

    4 votes

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  17. for the app to pause recording from ACR

    8 votes

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  18. For the ability to store, archive, record in another software package, it would be great to be able to Select multiple text messages and copy them (along with name and timestamp), using the same interface where a user can select and delete/forward messages now.

    1 vote

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  19. Give the option to change the language on the ringcentral application

    4 votes

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  20. Every day I switch between the same custom statuses. Rather than using generic 6 that are shown, I would rather it saved my last 6 that I used or accesses after initial use. This is a convenience thing with not having to type the same thing each time I change my statuses back and forth and choose custom emoji to match. I never use the generic status options so this would save a lot of time throughout the day!!!

    13 votes

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