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  1. i would like to be able to upload an excel file in the chat and the folks int he chat can open the file with me and make edits at the same time. Exactly like Microsoft teams. If I can get that, I can replace teams all together

    2 votes

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  2. Problem: When creating and sending a fax from the RC mobile app, end users are not able to properly frame the documents they are photographing and end up having dead space around the image. The attached photo shows an example of dead space customers want help removing.Google does this in their Photo Scan App for mobile devices. Take a quick look at this video showing how it works.https://youtube.com/shorts/CexH_umllj0Ideal solution (Feature request): Use AI to auto-frame and crop the images to remove the dead space.Acceptable solution: Give customers an option to crop images on their own so that the dead…

    1 vote

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  3. Using Tasks on the Ring Central App, is there a way to turn off the notification every time someone completes? If we have a number of people on the task, The task actually gets lost due to the number of notifications

    1 vote

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  4. I add them to my physical phone contact list (not my cell phone). I want that list to go to other phones and app

    1 vote

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  5. Unable to hear the name announcement of the call screening using RC Mobile App

    1 vote

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  6. Currently, there does not seem to be an integration with the RingCentral MVP App and our desk phones. Meaning if I am logged in to the APP there is no feature that allows me to make the App my primary source for calls. If I am logged into the App, both the App and my desk phone will ring.

    2 votes

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  7. Both internal and external calls are recorded if the account's ACR is enabled.There are some users who prefer not to record their internal calls and just want to record their calls to external(non-RC numbers).

    6 votes

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  8. When working from home or using the app we are not able to see if another user is on the phone. To find out, we must call that person to see if they answer or are available. If we were able to see this off the bat as we are on the desk phones, then we would not have to guess or call the user. Instead we can say to the caller "I see that the person you are trying to connect with is on the phone right now" and you can ask them to hold until you see the…

    3 votes

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  9. Every time I am out of the office, I change my call handling to not ring any devices and I set my voicemail to a custom message. When I return, I need to change them back which I sometimes forget to do. Other products, such as Microsoft Office, have the option to set a time frame when you will be away. The changed settings only apply to that time frame. It would be helpful to have the same functionality in the RingCentral App.

    2 votes

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  10. Microsoft Edge recently added a new sidebar feature to quickly access web pages. Having the RingCentral dialer here would be super-convenient. It's just like the extension, but much more convenient.For more information, see https://www.microsoft.com/en-us/edge/features/sidebar?form=MT00D8

    1 vote

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  11. gmeet allows multiple screen share at same time by multiple participants. same should be available in glip

    1 vote

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  12. notification for rc app should not be showing on the actual iphone it self

    1 vote

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  13. ...or DND.. - cx wanted to have his apple calendar event sync on rc app so people would know if he's available or not and if not available, app should go on either away or DND

    1 vote

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  14. Hello, I have seven different numbers that call me. When returning a missed call from the app, it defaults to whatever I last used instead of the number called. In this case, I have to go to the dialpad, select the number called and then go to recents to return the missed call. Is there a way that the app knows what number was called and use that number as the caller ID when returning that missed call

    1 vote

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  15. Since all users have permission to add applications in the RingCentral MVP App, Super Admins would like to know who added the Poll Bot Add-in. Other bots is listed in the Installed Apps section.

    1 vote

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  16. Remove direct number and replace as main number only on service web when they click the avatar

    1 vote

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  17. The customer is requesting to be added as one of the features for the RingCentral desktop app the ability to listen to thatmusic which cannot be heard by the caller on the other line. The output source for playback and taking calls while using the desktop should be separate.

    1 vote

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  18. Disable invincible status auto trigger if user is away for 15mins

    6 votes

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  19. Under contact in RC App, wants to have an option to select number for SMS as defauldefault

    1 vote

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  20. I want to enable waiting room during instant meeting and be able to copy and paste during remote session.

    1 vote

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