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  1. The SMS feature on the Ring Central App and Destock versions should support receiving 2 factor authentication texts from different sites/carriers/etc. Most login features now require 2FA. In our office currently, my colleagues and I constantly have to get a 2FA from someone else in the office because we have to use our own cell phone line numbers. If one person is busy or unreachable, then we cannot access that account/site/etc. Having this feature available through your SMS service would be incredibly useful and would make office life far more efficient. Please add ASAP.

    19 votes

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    Under Review  ·  3 comments  ·  Application  ·  Admin →
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  2. Roll call for employees scheduled for the day

    2 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  3. Wants to have an option to customize a greeting first before the call routed to the voicemail greeting on message only extension.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  4. I maintain "for-me" to do list via the Tasks on ringcentral windows app (personal chat with myself).I've managed to grow the list of completed tasks to 30+ before I realized I just want them to go away. However, I have to click on each one, hit delete and hit confirm.Would be nice to somehow multiselect them from the list of "all completed tasks" and then hit delete.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  5. To have options to enable or disable the bubble alert when there's a new SMS, missed call, voicemail, fax, etc.

    6 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  6. System should detect when you are active on the application and automatically disable email notifications that are being sent since you already have visibility on the application.

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  7. Disabling of Third Party Apps Access in Jupiter GUIAdd a new right “Disable Apps” in service web that triggers/ removes the “Third Party App Access” entirely from the Desktop App (GUI)

    4 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  8. Restrict who can make teams. Be able to manage who can create new teams.

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  9. Customer also wants to show the name of the users that just the member ID when exporting nessage data

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  10. I have been using Ring Central for the past 2 weeks and I wanted to inquire about a feature that would be very useful to our staff here in Hillsborough County. Some phone systems, like Remind, have a translation feature similar to what you see on platforms such as Facebook. Basically, one can type text messages in any language and the recipient can translate it with the click of a button (and vice versa). That feature would be a game changer for us and a HUGE selling point for your company as well, if and when you market Ring Central…

    11 votes

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    Under Review  ·  1 comment  ·  Application  ·  Admin →
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  11. Ability to view call queue VM from the RC app

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  12. We would love to copy contact names from an excel doc & paste those, in mass, into the 'TO' field of a new message, so we can send that message up to 100 people. Now you have to manually start typing in the name & then select it. This isn't preferable for a text going out to 100 contacts

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  13. it would be nice to have the ability to do intercomm using mobile app and receive intercomm msg while on a headset and not on speaer mode

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  14. Unable to hear the name announcement of the call screening using RC Mobile App

    2 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  15. We need the ability to set up "out of office" for messages and text messages. If someone calls me, they know I am out of the office. If they text me, however, there us no way to set up an auto reply so the know I am gone and will respond when I return.

    115 votes

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    Planned  ·  20 comments  ·  Application  ·  Admin →
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  16. To migrate all data from old number to the new number

    3 votes

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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  17. Update method for the authentication logging in to RingCentral Account, include receiving authentication codes via SMS for accounts without SSO Login

    7 votes

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  18. Many users have migrated over from RC Meetings which is retired. We would like to be able to share computer audio in the desktop app rather than using the web app version to share computer audio.

    9 votes

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  19. Only those with access to the Admin Portal should be able to freely access call recordings. If this option remains on the app, a PIN should be required to listen and download recordings.

    2 votes

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  20. customer would still want to be notified of a new message even if the app is in the foreground and the conversation is currently in view, at the moment only notifications for other conversations as long as they are not in view sends notifications

    1 vote

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    Under Review  ·  0 comments  ·  Application  ·  Admin →
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