2790 results found
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Having the ability to search contacts via company name using RingCentral Unified app
Having the ability to search contacts via company name using RingCentral Unified app
20 votes -
Caller ID for every extension
I would like for separate caller ID for everyone in the company to make it a personal touch for our clients. We also have different companies and would like to have different caller id to show for that other company also.
72 votes -
SMS automatic reply
Is a way to set up automatic text responses after hours and on weekends
27 votes -
Disable Name Change By User
Disable the option for a user to change their display name associated with their assigned number. Allow it to only be changed by admins.
2 votes -
dial pad fixed on the screen
Help the dial pad to not to pull up manually everytime to make a call
8 votes -
Show Original Callers Number in Caller ID when Transferring calls
Feedback from users that the would like to see the original caller ID on transferred calls in the RingCentral app.
24 votes -
Create an option to remove the apps tab in the RingCentral application
Currently the apps tab is tied to the messaging feature. The only way to remove the apps option is to remove messaging from an account. It would be helpful if these were separate so that I can control whether users are allowed to add apps to their application while still maintaining the messaging feature.
3 votesImplemented ·
AdminJessica Hernandez
(Community and Social Media Engagement Manager, RingCentral)
responded
The message and apps options are no longer tied together, so you can request that apps be removed from your account without removing messaging as well. Thank you!
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Light weight app to reduce system resources
Some of my team members have shown me results from their computer where Ring Central softphone Glip all in one app takes up most of the systems recourses.
4 votes -
Mute other sounds when taking calls on RingCentral Desktop app
It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.htmlThis needs to be added to the new 3 in 1 app as well. It's a pain to mute music or other sounds when a call comes in. Thanks.
31 votes -
Rename a phone number during a conference meeting when they dial in
Hello Dev, I hope you are having a great day. Context: we created a meeting using RingCentral Scheduler in Outlook. As you know, this allows us to send an email containing RC link to the meeting and the dial in phone number with access code. Link works fine and people can also dial in on their phones to join the meeting; however, moderator of the meeting would like to rename the phone numbers to a display name so others attendants in the meeting know who they are listening to but whenever someone joins through their phone, there is no option…
4 votes -
Delete Missed Call History
We have been told it is not within the system parameters for my phone app to "know" that someone else in the office has answered a phone call, thereby creating a HUGE Missed Call list in my App. I would like to suggest adding a feature to allow us to delete my entire Missed Call History at one time, like it is possible to delete All Call History. Please put a "more" options button on the Missed Calls tab, as is on the All Calls tab. Without this we would have to delete the Missed Calls one by one by…
7 votes -
Outbound Fax Attachment File added to notification emails
To have an option for outbound faxes to send to all users and have attachments.
1 vote -
App Integration with Daylite (Marketcircle)
Share Daylite contacts (People & Companies) with Google based on a Group.
1 vote -
Monitor HUD on android RC mobile app
Would like the ability to tab into the calls my sales team is making from the mobile app. I am unable to monitor calls in the HUD on RC mobile app on android.
5 votes -
Ability to use gif as profile picture.
Our logo is a gif. When we are not on camera, it would be cool if our profile picture showed our animated gif.
7 votes -
Increasing Paging Only group to more than 25 devices
I have a client that needs to use this feature for tornado warnings, tornado drills, fire drills, mass alerts to the company. They have 75 devices on hand in various rooms throughout the facility and need to be able to page all of them to alert individuals in the building of an emergency.
88 votes -
Transfer a Conference Call
Need the functionality to take a conference call and transfer it. Currently when you attempt to transfer the call, the transfer button is greyed out.
6 votes -
Yellow Calling Indicator
The green bubble next to your name, it would be helpful if it changed to yellow when you hit send on a call while you're waiting for it to connect. Then others can tell that you're dialing and not interrupt by calling them.
1 vote -
Need to separate the permission for profile picture and messaging
Currently, the ability for a user to edit their profile picture is tied to the permission setting to hide the messaging tab. This should be two separate things.
7 votes -
Text and Voice message management
managing text and voicemail messages in the app is seriously lacking any features other than Delete! No archive or folder management. We need to be able to mark messages for follow-up, etc. Folders alone would allow this.
6 votes
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